Support Analyst, Clinical

2 weeks ago


London, Canada University Hospital Full time

**Posting Period**:
Open: March 7, 2023

Deadline: March 19, 2023

Non-Union

**Department Name**:
OneChart Support Applications - I.S. Patient Care Systems

The Support Analyst, Clinical is responsible for the efficient design, coding, testing, and maintenance of the less complex aspects of clinical systems/programs to satisfy clinical user and systems requirements, escalating to senior position as required (Business Systems Analyst).

Rate of Pay: $31.48 per hour - $39.35 per hour

Hours of Work: 37.5 hours per week

**Qualifications**:

- Current registration/licensing with the relevant regulatory body (if applicable)
- Minimum three (3) years of recent, relevant experience
- Experience with established applicable clinical processes, nomenclature and hospital environment
- Demonstrated ability to engage and collaborate with multiple stakeholders within and outside ITS
- Experience contributing to the creation of clinical and clerical workflow maps and incorporating updates to test scripts to support system testing
- Experience with project management techniques including providing input to various aspects of the project lifecycle
- Demonstrated ability to consider technical aspects and integrations within a complex clinical systes
- Commitment to continuous improvement and advocating for the advancement and modernization of our electronic patient record
- Commitment to ongoing learning and skills development
- Excellent commitment to customer service
- Proficient written and verbal communication skills
- Able to work effectively and efficiently in a hybrid work environment including experience facilitating and participating in virtual meetings
- Demonstrated practice and commitment to the principles of patient and family centered care
- Demonstrated practice and commitment to patient and staff safety at LHSC
- Demonstrated practice and commitment to LHSC’s Mission, Vision and Values
- Demonstrated ability to attend work on a regular basis

Immunization Requirements:

- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis.
- Provide documentation of the Tuberculosis skin testing (two step) and Covid vaccine (two doses)

As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that a reference check may be conducted as part of the selection process.



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