Service Advisor

Join Our Team

Due to rapid growth and expansion, PBX Truck Service is looking for an experienced Service Advisor

**Responsibilities**:

- Scheduling service appointments
- Recommending and explaining the nature of the required maintenance and repairs to the customer
- Communicating frequently and effectively with service foremen to obtain information on needed repairs
- Keeping the customer informed of the repair progress and communicating the need for additional work when needed
- Handling customer inquiries and complaints in a timely and effective manner
- Handle high volumes of customer calls and perform under pressure
- Must check unit history to determine if any warranty, whether internal or OEM, exists
- Must work closely with the warranty department to ensure proper protocols are followed

**Experience**:

- 2 years experience in a service advisor role (preferred)
- Experience in the trucking industry is a strong asset

Who are we:
Truck and trailer repair shop dedicated to providing quality, timely, and affordable repair services to our customers using trained, qualified mechanics.

We are proudly serving Blumenort, Steinbach, and southeastern Manitoba.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$48,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- service advisor: 2 years (preferred)
- Customer Service: 2 years (preferred)

Work Location: In person