Technical Services Claims Consultant, Accident

4 weeks ago

Richmond Hill, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We’re looking for a **Technical Services Claims Consultant, Accident Benefits** to join our growing team

Locations can be in any of our Ontario offices; Toronto, Mississauga, Richmond Hill, Ajax, London and Ottawa.

**What you'll do here**:

- Engage in special projects to examine the Claims function and develop ways to improve both processes and personnel to better serve customers, solve systemic problems and meet company goals.
- Determine key measures to monitor service levels and effectiveness of Claims personnel.
- Conduct periodic audits of claims files to ensure compliance with company standards, reporting results to management team and using results toward efforts to improve Claims functions.
- Lead the development of technical claims training programs by assessing needs, developing content and making recommendations.
- Provide consultation on large and complicated claims files, including technical guidance and advice to staff, assessment of exposure, facilitation of Alternative Dispute Resolution and attendance at arbitration hearings as required.
- Assist with the interpretation of case law.

**What you bring to the table**:

- 8+ years’ experience with Accident Benefit Claims
- Technical expertise in claims management with particular emphasis on accident benefits claims, and extensive experience in coverage analysis, investigation, and quantum evaluation
- Experience and or knowledge of Alternate Dispute Resolution
- Excellent problem solving and analytical skills
- Detail oriented
- Exceptional written and verbal communication
- Flexible with the ability to work in a constantly changing environment
- University degree and/or CIP Designation is preferred

LI-Hybrid

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

  • Sr&ed Technical Writer

    3 weeks ago

    Richmond, Canada FundQuest Consulting Services Ltd. Full time

    **SR&ED Technical Writer** Location: Greater Vancouver Area, BC, Canada (Hybrid - Mostly Remote) **Salary**: $60,000 - $120,000 (depending on your level of experience) Type: Full-time Start Date: March 2025 (one year, with renewal) **About FundQuest Consulting Services Ltd.** FundQuest Consulting Services Ltd. is one of the largest SR&ED (Scientific...

  • Claims Representative Iii

    2 weeks ago

    Richmond Hill, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...

  • Change Management Consultant

    2 weeks ago

    Richmond, Canada Ignite Technical Remote Work Freelance Full time

    On behalf of our Public Sector Client, Ignite Technical Resources is recruiting for a Change Management Consultant to join our Client's team on a 12-month contract with the possibility of extension. This role is Hybrid (three days per week onsite in Richmond, with two days remote), and the Client is based in Richmond, BC.Summary of the Role:The Change...

  • Change Management Consultant

    1 week ago

    Richmond, Canada Ignite Technical Full time

    On behalf of our Public Sector Client, Ignite Technical Resources is recruiting for a Change Management Consultant to join our Client's team on a 12-month contract with the possibility of extension. This role is Hybrid (three days per week onsite in Richmond, with two days remote), and the Client is based in Richmond, BC.Summary of the Role:The Change...

  • Technical Service Representative

    3 weeks ago

    Richmond Hill, Canada PD InternationalDemon Powersports Full time

    **Position**: Parts/Product Technician - Technical Analyst - Product Support **Objectives**: **RESPONSIBILITIES** - Must possess exceptional technical understanding and troubleshooting skills relating to the motorcycle/ATV/PWC industry. - Conduct data analysis of warranty claims and field reports to define and prioritize quality issues. - Daily review of...

  • Technical Service Representative

    1 week ago

    Richmond Hill, Canada PD InternationalDemon Powersports Full time

    **Position**: Parts/Product Technician - Technical Analyst - Product Support **Objectives**: **RESPONSIBILITIES** - Must possess exceptional technical understanding and troubleshooting skills relating to the motorcycle/ATV/PWC industry. - Conduct data analysis of warranty claims and field reports to define and prioritize quality issues. - Daily review of...

  • Senior Technical Consultant for A Great Employer

    4 weeks ago

    Richmond Hill, Canada ROSS Full time

    Our client is a fast-growing software company whose last quarter licensing revenue grew 160%. A growing number of Global 3000 companies are using their products to manage the integrity of their enterprise systems. Their clients range in industries as diverse as Financial Services, Telecom, Oil & Gas, Technology, and Managed Services.They have engaged ROSS...

  • Primavera Unifier Technical Consultant

    3 days ago

    Richmond Hill, Ontario, Canada Onico Solutions Full time

    About the PositionWe are seeking a highly skilled Primavera Unifier Technical Consultant to join our team at Onico Solutions. In this role, you will be responsible for providing technical expertise and support to users of Primavera Unifier across Canada.Key ResponsibilitiesProvide technical expertise and support to users of Primavera UnifierConfigure...

  • Claims Administrator

    3 weeks ago

    Richmond, Canada ContainerWorld Forwarding Services Inc Full time

    Join a team of forward thinking, enthusiastic, results-driven, and collaborative professionals. To support our mission, we are currently seeking a Claims Administrator to join our team in Richmond,BC. - ** About ContainerWorld**: ContainerWorld located in Richmond, British Columbia is a premier logistics provider for the beverage industry; privately owned...

  • Functional Consultant

    4 weeks ago

    Richmond, Canada Ignite Technical Resources. Full time

    On behalf of our client here in Vancouver, ** Ignite Technical Resources **is looking for a **Functional Consultant **for a **contract opportunity.** **Responsibilities**: - Works with Solution Architects to provide recommendations for OOTB configuration or custom solutions including deployments. - Works with the business engineer to...

  • Claims Specialist, Property

    3 days ago

    Richmond Hill, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION About the role We’re looking for a Claims Specialist, Property to join our growing Property Claims Field team! What you'll do here: Handle large and complex commercial lines and personal lines claims Listen to the customer, clearly explain the path that the claim will take, answer their questions and deliver a simplified service...

  • Claims Specialist, Property

    2 weeks ago

    Richmond Hill, Canada Intact Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times._ - Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Traffic Control Technician

    4 weeks ago

    Richmond Hill, Canada Ferrovial Services Full time

    **Position Summary**: Responsible for responding to incidents on provincial highways. Incidents include traffic accidents, spills, and emergency situations which affect the highway and the safety of the travelling public, and other emergency situations within the right of way which affect the highway. Required to assist provincial and local police and...

  • Senior Technical Consultant for A Great Employer

    4 weeks ago

    Richmond Hill, Canada ROSS Full time

    Our client is a fast-growing software company whose last quarter licensing revenue grew 160%. A growing number of Global 3000 companies are using their products to manage the integrity of their enterprise systems. Their clients range in industries as diverse as Financial Services, Telecom, Oil & Gas, Technology, and Managed Services. They have engaged ROSS...

  • Helpdesk Technician

    3 weeks ago

    Richmond Hill, Canada Hire The Consultant Full time

    **Job description** As a Tech Support Specialist, you will be responsible to provide efficient, quality tech support to our customers. This is a frontline call Centre and chat role where you will troubleshoot technology, computer hardware and software related issues for external customers. You will recommend timely, intelligent service paths to customers....

  • Claims Examiner

    1 week ago

    Richmond, Canada TuGo Full time

    **Summary**: After 6 months of training in our office in Richmond BC, this position can be performed remotely from home up to 4 days/week. You will process claim files according to Company policies and procedures. This involves reviewing claims, recommending payment or denial, or requesting additional information. You will process approved payments and/or...

  • Claims Specialist, Property

    2 weeks ago

    Richmond Hill, Canada Intact Full time

    Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles._ - Notre promesse aux employés, c’est ce qu’Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur...

  • Training Consultant

    1 week ago

    Richmond Hill, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...

  • Benefits Measurement and Reporting Lead Consultant

    4 weeks ago

    Richmond, Canada Ignite Technical Remote Work Freelance Full time

    On behalf of our Public Sector Client, Ignite Technical Resources is recruiting for a Benefits Measurement and Reporting Lead Consultant to join our Client's team on a 12-month contract basis. This role is Hybrid with at least two days onsite per week in Richmond.Summary of the Role:The Benefits Measurement and Reporting Lead Consultant will design and...

  • Property Customer Service Representative

    1 week ago

    Richmond Hill, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...