Service Writer

3 weeks ago


Chester, Canada Chester European Automotvie Full time

'''Duties'''
- Greet customers and provide excellent customer service throughout their visit
- Listen to customer concerns and accurately document them
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate estimates for repairs and obtain customer approval
- Process payments and handle cash transactions
- Upsell additional services or products to customers when appropriate
- Maintain a clean and organized work area

'''Requirements'''
- Strong mechanical knowledge and understanding of automotive repair processes an asset
- Excellent customer service skills with the ability to effectively communicate with customers
- Experience handling cash transactions and basic math skills
- Ability to upsell products or services to customers
- Previous experience in a dealership or automotive repair shop is preferred but not required
- Hospitality applicants welcome
- Familiarity with sales techniques is a plus
- Must be able to work in a fast-paced environment and handle multiple tasks simultaneously

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific dealership or repair shop.

Pay negotiated based on experience

**Salary**: $20.00-$35.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Chester, NS B0J 1J0 (required)

Ability to Relocate:

- Chester, NS B0J 1J0: Relocate before starting work (preferred)

Work Location: In person