Quality Assurance Analyst

2 months ago


Montréal, Canada Gorilla Full time

Depuis plus de 20 ans, Gorilla conçoit, crée et met en œuvre des expériences commerciales. Nous sommes une culture axée sur le client, recherchant des personnes ingénieuses, motivées et talentueuses pour nous aider à dépasser les attentes de nos clients à chaque tournant. Nous offrons un environnement stimulant et enrichissant où vous aurez l'opportunité de travailler avec des marques leaders, de collaborer avec certaines des personnes les plus brillantes de l'industrie et de partager notre succès mutuel

For over 20 years, Gorilla has been devising, creating, and implementing commerce experiences. We’re a client-driven culture, looking for resourceful, motivated, and talented individuals to help us exceed our client’s expectations at every turn. We offer a challenging and rewarding environment where you’ll have the opportunity to work with leading brands, collaborate with some of the brightest people in the industry, and share in our mutual success.

Gorilla Group will be rebranding as Wunderman Thompson Commerce & Technology, effective during the second quarter. This will also bring together specialized capabilities across North America to strengthen the Wunderman Thompson commerce and technology offering.

**What you'll be doing**:

- Generate Test Strategy based on Gorilla Best Practices and cater where needed to meet the client's needs and timeline
- Build Test Plans based on sprints, features, and timeline
- Review and understand all business requirements created by our BSAs
- Review, update and approve Test Cases Track and report Test Execution results Set-up and execute Exploratory charters as needed for functional, usability, and compatibility testing
- Manage a team of Test Engineers project hours, project responsibilities, and provide solution based guidance to them as needed
- Execute End-to-End / Integration testing between E-commerce system and third-party systems with little oversight
- Audit the bug tracking tool to ensure timely remediation cycles are met and provide resolution assistance where needed
- Communicate issues to management that may pose any risk to the quality
- Work closely with development and project management staff to identify an appropriate plan for issue resolution and retest
- Generate weekly QA Reports to client Ability to multi-task across multiple projects
- Work and collaborate with team members across regions (North America and Europe)
- Communicate effectively to the clients as neededContinually work to enhance and streamline the services which we offer our client base

**You should bring to the table**:

- 4+ years of experience in quality assurance, production support, or technical support environments
- Solid experience in creating and executing test cases independently
- Solid understanding of website QA processes, methodologies, and best practices
- Able to interpret results, identify trends and communicate findings appropriately
- Outstanding written and verbal communication skills Experience utilizing multiple testing facilitation technologies
- Ability to manage multiple tracts of work
- Ability to think outside the box regarding testing strategy and best practices
- Experience with leading a team of Test Engineers/QAsAbility to mentor more Junior resources
- Ability to articulate the value of various testing types and methodologies
- Solid experience with talking and solutioning with the Client on the test strategy
- Client facing experience

**Nice to have**:

- Experience working with eCommerce platforms including Magento, Hybris, ATG, etc.
- Experience testing third-party extension
- Experience with any functional automation tool such as Selenium or GMeter
- Some experience with Performance / Load testing

Gorilla s'engage à
**garantir l'égalité des chances en matière d'emploi** et à attirer et retenir les employés les plus qualifiés, quels que soient leur race, leur origine nationale, leur religion, leur orientation sexuelle, leur sexe, leur âge ou leur handicap.

Gorilla is committed to
**Equal Employment Opportunity** and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.



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