Manager, Front-to-back Design Centre

2 weeks ago

Toronto, Canada Scotiabank Full time

Requisition ID: 170046

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Front-to-Back (F2B) Design Centre team is a growing, high performing team consisting of top talent that develops and executes strategy at an enterprise and business line level for Canada’s leading international bank. The team works closely with senior management, business line leaders and a diverse set of stakeholders to deliver strategic advice that solves business problems through structured research, analysis, and compelling strategic recommendations.

**_What your role will be:_**:

- ** F2B Strategy development**: Ccollaborate with cross-functional teams to drive an E2E approach, covering Customer experience, employee experience, process simplification, risks & controls, technology, and benefit / value assessment to provide customized strategy and target state design; includes supporting the work, shaping research and analysis to enable decision-making, challenging thinking of existing models, coordinating and support facilitating workshops and interviews, synthesizing findings, and presenting clear recommendations and action plans to ensure defined outcomes are achieved and recognized within the Bank.
- ** F2B Design Centre development**: Support practice development and documentation of best practices (e.g., playbook) and assets (e.g., pitch decks) leveraging learnings from each transformation initiative to sustainable drive consistent impact and propagate the mandate across the bank; develop and manage internal governance and reporting (e.g., executive advisory dashboards and reports) to support tracking the F2B center against its mandate.
- **Stakeholder management**: Foster and maintain collaborative relationships with key internal and external stakeholders to support the achievement of deliverables and overall program objectives

**_
Skills you already have:_**:

- Post-secondary Education completed in business or related area.
- 4+ years of work experience, with a proven track record of continuous improvement
- Result oriented and able to effectively execute in a fast-paced environment
- Exceptional problem-solving and analytical skills, with demonstrated ability to discern patterns and insights from research and data and focus on critical business issues.
- Excellent verbal and written communication skills, including developing effective presentations for senior executives
- Specific training or project management designations are an asset

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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