Mortgage Specialist

1 month ago

Ottawa, Canada Banque de Montréal Full time

205 Labelle Boulevard Rosemere Québec,J7A 2H3

Cultiver, faire croître et gérer les relations avec un réseau de sources d’indications de clients en vue de générer des occasions de ventes de nouveaux prêts hypothécaires et d’accroître la part de BMO sur le marché de financement à l’habitation. Repérer activement les occasions d’affaires et les recommander aux collègues de BMO, s’il y a lieu. Élaborer et exécuter des programmes de marketing et de ventes efficaces afin d’obtenir les résultats souhaités. Respecter les politiques liées à la vérification, à la réglementation et à la conformité et suivre l’ensemble des processus et des procédures normalisés.
- Rechercher activement des occasions de vente pour atteindre ses objectifs en matière de vente et de rentabilité.
- Communiquer de façon proactive avec des courtiers immobiliers et des sources d’indications identifiés dans le cadre de la création de partenariats à l’échelle nationale ou créer des partenariats à l’échelle locale pour diriger les entretiens avec les clients et les courtiers immobiliers et vendre des produits de financement immobilier et des produits d’assurance connexes qui répondent aux objectifs de la Banque en matière de croissance et de rentabilité des prêts hypothécaires.
- Aider à la mise en œuvre de programmes de marketing ciblé, de promotions et d’autres initiatives.
- Rechercher des occasions d’élargir son réseau en obtenant des indications de relations existantes.
- Établir et rehausser la présence de la Banque au sein de la collectivité en participant à des foires commerciales, congrès et autres activités connexes.
- Agir dans l’intérêt du client dans le cadre des activités liées à la demande et au traitement.
- S’occuper du marketing, de la coordination d’événements et du soutien administratif général afin de maintenir un contact positif et continu avec son réseau élargi d’indications.
- Offrir un service à la clientèle exceptionnel qui crée un lien de confiance grâce à l’expertise ainsi qu’à un service et à du soutien adaptés aux besoins.
- Organiser des événements d’appréciation de la clientèle, des séminaires et des conférences téléphoniques.
- Guider les clients tout au long des activités liées à la demande de prêt hypothécaire et au traitement.
- Établir un partenariat avec les équipes des succursales pour effectuer un transfert adéquat des clients en vue de mettre au point les actes hypothécaires.
- Résoudre ou transmettre les problèmes à l’échelon supérieur afin que les attentes des clients soient satisfaites et s’assurer que les fonds sont décaissés en temps opportun.
- Repérer les besoins des clients en matière de produits bancaires (p. ex., services bancaires courants, prêts et placements) et les indiquer aux partenaires appropriés de BMO.
- Élaborer des solutions et faire des recommandations fondées sur la compréhension de la stratégie d’affaires et des besoins des parties prenantes.
- Conseiller et orienter le secteur d’activité ou le groupe d’exploitation attitré par rapport à la mise en œuvre des solutions.
- Soutenir la mise en œuvre des initiatives stratégiques, en collaboration avec les parties prenantes internes et externes.
- Participer à l’établissement des priorités d’affaires et de l’ordre de réalisation de la stratégie du secteur d’activité ou du groupe d’exploitation.
- Effectuer des analyses et des évaluations indépendantes pour résoudre les problèmes stratégiques.
- Assurer la liaison avec diverses équipes de BMO et divers clients pour veiller à ce que la demande de financement à l’habitation soit traitée et finalisée de façon satisfaisante.
- Documenter les mises à jour dans les systèmes internes de BMO pour veiller à ce que tous les employés aient accès à l’information concernant les occasions, les transactions et les problèmes en cours.
- Analyser les données et les renseignements pour fournir des idées et des recommandations.
- Recueillir les données et les mettre en forme pour produire des rapports réguliers et ponctuels et des tableaux.
- Formuler des commentaires quant à la planification et à la mise en œuvre des programmes opérationnels.
- Collaborer avec des courtiers immobiliers, notaires, avocats et autres sources externes d’indications de clients pour établir des relations solides qui produisent des indications de clients ayant besoin de solutions de crédit immobilier.
- Vendre des produits d’assurance et de financement immobilier, repérer des occasions de vente croisée et des indications de clients, et y donner suite dans l’intérêt du client.
- Vérifier si les approbations de prêt hypothécaire respectent les exigences réglementaires, les politiques opérationnelles et les politiques de crédit.
- Participer à des projets et à d’autres activités conçus pour améliorer l’

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