Os&d Supervisor
6 months ago
**OS&D SUPERVISOR**
**Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third Party Logistics/ Brokerage which provide the convenience of one-stop shipping.**
- Minimum 2-3 years of Transportation and/or Clerical experience required.
- OS&D and freight movement experience preferred
- AS400 experience an asset but not required
- Able to work within a fast-paced work environment, and multi-task to ensure that the customers, terminal contacts, and US partner's needs are met in a timely fashion
- Self-starter with the motivation and the ability to investigate and resolve as well as proactively correct recognizing the root cause of each OS&D
- Willingness to learn
- Communication, Organizational, and Time Management Skills
- Familiarity with all Microsoft Office Applications.
**Key Responsibilities**:
- Investigate and work with the Customers to resolve any OS&D issues
- Investigate and solve any issues with the freight that has been left to your attention from the previous afternoon/midnights shifts work
- Supervise dock check for exception freight daily to rectify any exception freight on the dock throughout the day
- Supervise the AS400 update with the OS&D shipment status
- Answer and assist other Terminals, the Claims department, and the Head office with OS&D issues
- Completing and submitting regular reports
- Work with and take part in customer service functions to ensure Terminal Inbound and Outbound service levels are attained
To learn more about our products and services, click here.
- Midland Transport Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees._
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