Service Tech Helper

2 weeks ago


Red Deer, Canada Durabuilt Windows and Doors Inc Full time

Our values are at the core of everything we do
- Innovative. Think ahead to stay ahead.
- Driver. Stay hungry and act with urgency.
- Ownership. No excuses. 100% accountability.
- Caring. For employees, partners and community.
- Individual. We work with great people and expect a lot from them.

We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies - it’s also our people.

**Objective of Position**

Work with Service Technicians to repair exterior doors and PVC windows. Glaze seal units. You ensure service is completed as required on schedule.

**Accountabilities**

**Service**
- Load service vehicle with parts required for service calls.
- Review run sheet daily to get an overview of jobs scheduled.
- Repair and make adjustments to exterior doors and PVC window products.
- Assist in re-glazing PVC window products.
- Set up scaffolding.
- Clean up job sites during work, and when work is completed to ensure job site is clean.
- Ensure customer is satisfied with service and product,
- Provide excellent customer service and conduct yourself in a professional manner.
- Read and be familiar with SOP’s.
- Some overnight stay required for out of town jobs.
- Follow health and safety regulations by wearing required equipment and protection.

**Education / Certification**
- High school diploma.
- Secondary education (Trade school) focusing on the building industry education, i.e. SAIT or NAIT

**Experience / Capabilities**
- 1+ years’ experience in construction, repairs and installation of windows and doors. Equivalent experience will be considered.
- Experience in handling glass.
- Knowledge of windows and doors, parts and terminology.
- Experience in using hand tools.
- Knowledge of safe work practices.
- Working knowledge of both metric and imperial measurements.
- Valid Class 5 driver license.
- Communication effectively in English both verbal and written.
- High comfort level working in a fast-paced team environment that is constantly changing.
- Pressure to produce tangible results and complete projects within tight timelines.
- Troubleshooting abilities to analyze problem and provide solutions.
- Ability to prioritize your daily work and organize yourself to meet multiple deadlines and meet customer needs.

**Send Us Your Resume**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: On the road


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