Counter Sales
2 months ago
**DUTIES AND RESPONSIBILITIES**
- Offering exceptional customer service at our counter and over the phone
- Responding to inquiries and processing incoming calls and orders
- Processing orders in the system
- Sourcing materials for customers when currently not in stock
- Consistent training and understanding of current products
- Developing and maintaining positive customer relationships
- Handling returns as required
- Keeping counter and sales area clean
- Merchandising and showcasing product
- Other duties as required
**SKILLS AND COMPETENCIES**
- Exceptional customer service skills
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent communication skills
- Impeccable organizational skills with high attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment
**EXPERIENCE AND EDUCATION**
- Minimum grade 12 education **required**:
- Post-Secondary courses in Plumbing, Electrical or Heating are considered **an asset**:
- Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered **an asset**
**#BG02**
**Education**: Required
- High School Diploma or better in Other
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