Personal Banking Associate Trainee

4 days ago

St Thomas, Canada TD Bank Full time

**Work Location**:
St. Thomas, Ontario, Canada

**Hours**:
18.75

**Line of Business**:
Personal & Commercial Banking

**Pay Details**:
$22.45 - $29.97 CAD

**Department Overview**:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate**for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

**In this role, a typical day may look like**:

- Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Job Requirements**:

- High School diploma and/or 1+ years of relevant experience
- Investment Funds Canada (IFC) or equivalent - post-appointment within 6 months
- Post-Secondary or Undergraduate degree (in related field) preferred
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
- This particular posting is open to those who identify as _**_First Nation (Status and Non-Status), Inuit, and Métis _**_with interest in the Personal Banking Associate Trainee role. For other opportunities, both for _**_First Nation, Inuit, and Métis _**_communities and others, please _visit the TD Career Site.

**Additional Information**- We're committed to the ongoing development and growth of colleagues, so that they can unlock their full potential and achieve their career goals. We treat colleagues with the same care, warmth and respect that we show our customers, and we know that caring colleagues and supportive leaders are what makes TD unique. To learn more, visit _**_Indigenous Talent at TD _**_. _**

**Who We Are**:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of

  • Personal Banking Associate Trainee

    6 months ago

    St. Thomas, Canada TD Bank Full time

    **Personal Banking Associate Trainee**: - 424334BR **Job Category - Primary** - Retail Banking - Financial Services **Work Location** - 1063 Talbot Street **Employment Type** - Regular **City** - St. Thomas **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department...

  • Personal Banker Trainee/mngr Personal Financial

    6 months ago

    St. Catharines, Canada TD Bank Full time

    **Personal Banker Trainee/Mngr Personal Financial Srvcs Trainee I**: - 424949BR **Job Category - Primary** - Retail Banking - Financial Services **Work Location** - 240 Glendale Avenue **Employment Type** - Regular **City** - St. Catharines **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Onsite **Pay...

  • Personal Banking Associate

    6 months ago

    St. George, Canada BMO Financial Group Full time

    9 Beverly Street W St George Ontario,N0E 1N0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    31 King Street St Catharines Ontario,L2R 6W7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    121 Lakeshore Road St Catharines Ontario,L2N 2T7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    222 - 228 Glendale Avenue St Catharines Ontario,L2T 2K5 This is a Monday Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired...

  • Personal Banking Associate

    6 months ago

    St. Stephen, Canada BMO Financial Group Full time

    67 Milltown Boulevard St Stephen New Brunswick,E3L 1G4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    6 months ago

    St. Catharines, Canada BMO Financial Group Full time

    31 King Street St Catharines Ontario,L2R 6W7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    7 months ago

    St. George, Canada BMO Financial Group Full time

    9 Beverly Street W St George Ontario,N0E 1N0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banker

    6 months ago

    St. Thomas, Canada BMO Financial Group Full time

    739 - 743 Talbot Street St. Thomas Ontario,N5P 1E3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Client Advisor

    2 months ago

    St. Thomas, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service...

  • Customer Experience Associate

    5 months ago

    St. Thomas, Canada Scotiabank Full time

    Requisition ID: 172963 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Private Banking Associate

    2 days ago

    St. Catharines, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Administrative Officer Banking

    6 months ago

    St. Albert, Canada Alberta Gaming, Liquor and Cannabis Full time

    **Administrative Officer Banking** **ABOUT AGLC** Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust. **ABOUT CORPORATE SERVICES** This Corporate...

  • Banking Advisor Trainee- St Catharines Main Branch

    2 months ago

    St. Catharines, Canada Scotiabank Full time

    Requisition ID: 208725 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What your role will be** Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...

  • Optical Associate

    7 months ago

    St. Thomas, Canada FYidoctors Full time

    **FYidoctors** is seeking a **Full Time **Optical Associate on a **Permanent **basis at our practice in St. Thomas, Ontario. The Optical Associate will be responsible for the retail and repair of eyewear products as well as follow-up patient care. This team member will work a scheduled 30-40 hours per week, Monday through Friday. Join us in advancing eye...

  • Sales Associate

    2 months ago

    St. Thomas, Canada Muscat Jewellers Full time

    Muscat Jewellers is a well-established jewellery store known for its exquisite collection of fine jewellery, exceptional customer service, and dedication to helping customers find the perfect piece for any occasion. We are looking for an enthusiastic and detail-oriented Jewellery Store Associate to join our team and provide an outstanding shopping...

  • Sales Associate

    3 months ago

    St. Thomas, Ontario, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in St. Thomas, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...

  • Formulation & Filling Associate

    6 months ago

    St. Thomas, Canada Sensi Brands Inc Full time

    **Position**: Full time - Formulation & Filling Associate **Location**: St. Thomas, ON **Hours**:8:00am to 4:30pm **Start Date**: ASAP **Hourly Rate**:$21.00 - $25.00/HR **About Sensi Brands Inc.** Sensi Brands Inc. (SBI) is a vertically integrated federally licensed cannabis cultivation, processing, and consumer packaged goods company. SBI has...

  • Personal Banker

    5 days ago

    St. Paul, Canada TD Bank Full time

    **Work Location**: St Paul, Alberta, Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: $49,300 - $69,700 CAD Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...