Client Services Assistant

1 month ago


Ottawa, Canada Ottawa Festival Network Full time

**Desired Contract Length**: 26 Weeks **Start Date**: January 30, 2023 **End Date**: Initial term approved to the Province of Ontario’s current fiscal year end, March 31, 2023. Additional weeks, ending after 26 weeks in total, is pending the approval of Ottawa Festivals’ fiscal year (2023-2024) JCP program agreement with the Province of Ontario.

**Work Schedule**: Full Time - 4 business days (32 hours per week) **Location**: Hybrid - Virtual and Westboro office

**Job Summary**: Reporting to and working under the supervision of the Ticketing and Customer Service Managers. The Client Services Assistant will provide assistance with general customer service and ticketing as well as for the festival’s VIP services related to client support and ticketing.

**Responsibilities**:

- Responsible for fulfilling VIP ticket orders and answering questions about various VIP services.
- Assist with planning VIP areas and managing a small budget related to decor and amenities.
- Assist the ticketing department with client relations for VIP and high-profile clients.
- Work with marketing, sponsorship, and graphics to produce promotional and informational documents about each area.
- Liaise with VIP section staff at the festival to ensure standards are met and problems are resolved effectively.
- Coordinate signage and banners at the festival for VIP areas.
- Post-festival: work closely with other departments creating reports from data gathered during the season.
- Other duties as required for the position.

**Skills and Qualifications Required**:

- Strong organizational skills and ability to prioritize; excellent written and oral communication skills.
- Proven success multi-tasking in a high-pressure environment and ability to think creatively and strategically.
- Ability to work independently as well as within a team.
- Highly professional and able to interact with a variety of guests and stakeholders.
- Previous customer relations, event experience, and bilingualism are assets.

**ADDITIONAL QUALFICIATIONS REQUIRED**:
Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:
**1.** An unemployed job seeker or those employed less than 20 hours per week (part-time students and graduates may apply)

**2.** Live in Ontario

**3.** Legally authorized to work in Canada

**4.** Have one, or both, of the following criteria:
**a.** Established an Employment Insurance (EI) benefit claim (regular or maternity/parental benefits ONLY)

**b.** Paid employee payroll premiums, i.e., employed in Canada, in **five**of any five of the last ten years while earning an annual income of at least $2000 (gross).

**Remuneration**:
$620 (gross) per week for 32 hours ($19.375 average per hour) provided by the Province of Ontario.

**Job Type**: Fixed term contract
Contract length: 26 weeks

**Salary**: $19.75 per hour

Schedule:

- 8 hour shift

Work Location: One location



  • Ottawa, Canada Ottawa Festivals Full time

    **Desired Contract Length**: 26 Weeks **Start Date**: ASAP **End Date**: After 26 weeks **Location**: Hybrid - Virtual and Westboro office **Job Summary**: Reporting to and working under the supervision of the Ticketing and Customer Service Managers. The Client Services Assistant will provide assistance with general customer service and ticketing as well...


  • Ottawa, Canada Ottawa Festivals Full time

    **Desired Contract Length**: 26 Weeks **Start Date**: ASAP **End Date**: Initial term approved to the Province of Ontario’s current fiscal year end, March 31, 2023. Additional weeks, ending after 26 weeks in total, is pending the approval of Ottawa Festivals’ fiscal year (2023-2024) JCP program agreement with the Province of Ontario. **Location**:...


  • Ottawa, Canada Ottawa Festivals Full time

    **Desired Contract Length**: 26 Weeks **Start Date**: ASAP **End Date**: Initial term approved to the Province of Ontario’s current fiscal year end, March 31, 2023. Additional weeks, ending after 26 weeks in total, is pending the approval of Ottawa Festivals’ fiscal year (2023-2024) JCP program agreement with the Province of Ontario. **Work Schedule**:...


  • Ottawa, Canada BFLC Full time

    **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. - We inspire...


  • Ottawa, Canada BFL Canada Full time

    Job Details Description **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and...


  • Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: The International Admissions Client Service Assistant is a multi-functional position providing clear, accurate and concise information to the international clients of the Admissions Office. The incumbent works under the direction of the Manager, International Admissions and Recruitment. With a minimum of supervision, the...


  • Ottawa, Canada Carefor Health & Community Services Full time

    **The Opportunity: Part-time Client Services Coordinator** **Every second Saturday and Sunday** The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are met. The...


  • Ottawa, Canada Carefor Health & Community Services Full time

    **Job Summary**: The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are met. The Client Services Coordinator also maintains accurate documentation and...


  • Ottawa, Canada BMO Full time

    Application Deadline: 05/25/2024Address:2806 32nd StreetSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.Books meetings with new prospects and prepares introductory package for the...


  • Ottawa, Canada Access Healthcare Services inc. Full time

    **Job description** **Access Healthcare Services Inc. is looking to hire a Part Time Client Service Coordinator to join our dynamic team.** **POSITION PROFILE** The Client Services Coordinator is responsible for scheduling field staff according to client care needs. They will coordinate communication between multiple stakeholders including field staff,...


  • Ottawa, Canada Healthcord Cryogenics Corporation Full time

    Healthcord is part of one of Canada’s fastest growing biomedical companies. We offer stem cell banking services directly to consumers through our network of physicians and hospitals across Canada. We are committed to providing the best preventative care to everyone, and are actively seeking responsible and enthusiastic individuals to join our team and to...


  • Ottawa, Canada Custom Learning Systems Full time

    **About us** Custom Learning Systems, is an innovative education and consulting company based in Calgary, AB. **Our Mission**:Creating a 5 Star Culture of Healing Kindness **Our Vision**:Kindess Care Everywhere Our work environment includes: - Work-from-home days - Company perks - Flexible working hours - Regular social events - Casual work...


  • Ottawa, Canada Jet Black Hair & Studio Full time

    **Duties**: - Greet clients and visitors in a friendly and professional manner - Answer phone calls, schedule appointments, and manage the salon's calendar - Provide information to clients about salon services, pricing, and availability - Check-in clients and update their information in the salon's software - Assist stylists and technicians with client...


  • Ottawa, Canada Family Services Ottawa Full time

    **1 temporary full time vacancy exists (leave replacement for one year); one evening a week minimum (bilingual English and French is preferred)** About Us Family Services Ottawa is an accredited non-profit registered charity serving the Ottawa community for more than 100 years. At Family Services Ottawa, we provide services and programs that help make...


  • Ottawa, Canada GES Canada Limited Full time

    **Exhibitor Services Executive (Client Services Rep) - Ottawa** **Company Profile** GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world - think international medical...


  • Ottawa, Canada Westboro Animal Hospital Full time

    **Westboro Animal Hospital is looking for a Client Service Representative to join their team!** Westboro Animal Hospital is a well-established, full-service small animal veterinary hospital located right in the heart of Westboro. We provide comprehensive medical, surgical, and dental care, among many other essential services to our city’s beloved canines...


  • Ottawa, Canada Storm Internet Services Full time

    Storm has an opening for a Part-Time Residential Client Service Representative (CSR) who is available to work a variety of shifts based out of Storm's Ottawa, Chesterville, or Perth offices. A hybrid work model is currently in effect. You will be supporting Storm’s residential clients in a call centre environment. **Job Type**: Part-time **Salary**:...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Client Account Assistant to join our Coughlin team in Ottawa. **Please note that this is an in-office position.** The Client Account Assistant provides assistance in the administration of Single Employer, Multi - Employer and Voluntary Life Plans and does so in such a way as to enable the smooth operation and administration of the...


  • Ottawa, Canada Avison Young Full time

    Overview Reporting to the Operations Manager in Ottawa, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and clients. Your responsibilities will be an...


  • Ottawa, Canada Gateway Services Inc Full time

    **Client Care Specialist - Bilingual** Full Time Mon-Fri Days, On Site - 11 Tristan Ct, Nepean, ON **_ Advanced French language proficiency Required_** We’re Gateway Services, part of North America's largest provider of pet aftercare services. Our Guelph ON facility is an inclusive home to a warm, friendly crew, who take pride in the meaningful work...