Associate Manager, Central Sales

2 weeks ago

Hamilton, Canada L3Harris Technologies Full time

Demo Support Associate Manager

L3HARRIS WESCAM Division

Hamilton, Ontario

About L3HARRIS WESCAM

As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro1-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.

About the Role

Partners with field sales managers to drive continued business and meet customer needs. Conducts analysis of customer requirements, ensuring the company is able to meet customer needs with products, support and timeframes. Point of contact for Sales, Dealers and Customers for technical and logístical support. Provides quotes, responses and proformas on Requests for Proposals (RFQ)s for future business opportunities; assists with large proposals. Interfaces and coordinates with B&P, ILS, Systems Engineering, Program Management, Sales Finance, Contracts & Product Management to generate cost estimates, create work breakdown structures, prepare cost and price review material, provide proposal text, and create proformas. Assists Sales Managers in analysis and presentation of current sales activities forecasts, order status/issues/progress, equipment details and future opportunities. Manages prospect database.

This is a dynamic and fast paced Project Manager role that will work with multiple cross functional departments, as well as international stakeholders, to support our customer base. As the organization continues to grow, this position will support the growing demand of demo’s requested from our customers. As we expand into new international markets, there will also be an increase of regulatory requirements that require the additional oversight from the Project Manager.

Primary Responsibilities
- Plan, schedule and monitor activities & tasks necessary to complete WESCAM demo and tradeshow technical activities, estimating the effort and duration of each task, assigning necessary resources, linking their dependencies, and other task details as necessary
- Lead and control both internal and external resources ensuring the appropriate personnel are assigned to the tasks to effectively execute the demos and tradeshow
- Interface with all stake holders on schedules, meetings, and issues. Keeps all parties informed on the program status.
- Advise management on demo status and issues (or potential issues), including scheduling/priority delays and initiate plans for alternative actions on a regular basis
- Lead a cross functional team consisting of Customer Service, Logistics, Exports, Sales & Marketing through all phases of demo and tradeshows
- Coordinate all project activities amongst cross
- functional team members to ensure schedule, budget, and quality adherence to agreed upon project milestones
- Generate and maintain a fully integrated project schedule
- Maintain labor and ODC forecasts for the project
- Work with functional leads to secure and maintain resources for execution of project tasks
- Manage project risks to minimize adverse impacts
- Oversee the technical compliance and verification to requirements
- Coordinate the resolution of all issues
- Organize and chair reviews, project stage gate reviews and weekly project team meetings.
- Develop, maintain and report on demo budgets
- Working with a cross functional team, lead the management the Demo asset pool. Including the forecasting of new asset requirements and disposition of older assets
- Participate in sales review meetings

Required Capabilities
- Strong Project Management skills
- Considerable flexibility of methods required to meet program goals
- Requires both administrative and technical knowledge and frequent interaction with employees and internal customers
- Originality and initiative are important as well as the ability to work under unusual or extreme pressures
- Strong leadership, people management, planning, organizational, analytical, and decision making skills
- Leads, directs and reviews the work of direct report(s) to accomplish near-term operational plans and results. Provides input on hiring, firing, promotion, performance and / or compensation decisions for own organization.
- Excellent interpersonal skills with an ability to handle multiple tasks and effectively balance priorities
- Ability to deal directly with internal and external customers
- Communicates with parties within and outside of own job function / area, which includes customers or vendors. Explains, interprets, and gains cooperation on policies, practices, and processes to others within the organization.
- Able to generate and projec

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