Bilingual Customer Service Representative at Pmi

2 months ago

Ottawa, Canada PMI Alliance Group Full time

**Job Opportunity: Bilingual Customer Service Representative at PMI Alliance Group Inc.**

**Location**: Ottawa, ON
**Position**: Full-Time, Permanent
**Company**: PMI Alliance Group Inc.

PMI Alliance Group Inc., a prominent auto extended warranty company in Canada, is seeking dynamic and reliable **Bilingual (English and French) Customer Service Representatives** to join our busy team in **Ottawa, ON**. If you are enthusiastic, adaptable, and dedicated to delivering a world-class customer service experience, this opportunity is for you

**Position Overview**: As a Bilingual Customer Service Representative, you will handle a high volume of inbound calls, providing assistance with claims, general inquiries, and information verification. This role requires excellent communication skills in both English and French, attention to detail, and the ability to process information efficiently through our online portal. You will be working in a fast-paced environment with opportunities for career growth within our expanding company.

**Key Responsibilities**:

- Take and verify information from customers and associated companies, ensuring accuracy and clarity.
- Assist customers in starting claims for their vehicles, processing their information through our portal.
- Manage multiple inbound calls, providing clear and timely responses to customer inquiries.
- Collaborate with other departments to resolve customer issues and ensure a seamless service experience.

**Qualifications**:

- Fluent in both English and French with excellent oral and written communication skills in both languages.
- Minimum of 3 years of experience in a customer service role, preferably in a high-volume setting.
- High school diploma or equivalent required.
- Proven listening skills, adaptability, and strong attention to detail.
- Enhanced keyboarding skills and the ability to process information quickly and accurately.

**Work Conditions**:

- Fast-paced environment with the ability to work under pressure.
- Repetitive tasks with a focus on accuracy and attention to detail.
- Office-based position located in downtown Ottawa (no remote options).
- 35-hour work week.

**Personal Suitability**:

- Effective interpersonal skills, with the ability to work as part of a team.
- Flexibility, punctuality, and reliability.
- Openness to feedback and a willingness to improve.
- Strong organizational skills and the ability to multitask.

**Compensation and Benefits**:

- Competitive salary: $43,000+ per year, based on experience.
- Extended health care benefits.
- 35-hour work week, Monday to Friday.
- 3 weeks of vacation.

**Application Question(s)**:

- How many years of customer service experience do you have?
- Are you fluent in both English and French?

Pay: From $43,000.00 per year

**Benefits**:

- Dental care
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 3 years (preferred)
- Customer service: 3 years (preferred)

Work Location: In person

  • Bilingual Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team in Ottawa. As a customer service representative, you will be responsible for providing exceptional customer service to clients over the phone and via email.Key Responsibilities:Respond to customer inquiries and...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative - BilingualWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team in Ottawa, west downtown. As a Bilingual Contact Centre Agent, you will be responsible for providing exceptional customer service to callers in both English and French.Key Responsibilities:Provide...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative - BilingualWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team in Ottawa, west downtown. As a Bilingual Contact Centre Agent, you will be responsible for providing exceptional customer service to callers in both English and French.Key Responsibilities:Provide...

  • Bilingual Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team in Ottawa. As a customer service representative, you will be responsible for providing exceptional customer service to clients over the phone and via email.Key Responsibilities:Provide world-class customer service...

  • Bilingual Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team in Ottawa. As a customer service representative, you will be responsible for providing exceptional customer service to clients over the phone and via email.Key Responsibilities:Provide world-class customer service...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team in Ottawa. As a customer service representative, you will be responsible for providing exceptional customer service to clients over the phone and via email.Key Responsibilities:Provide world-class customer service...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job Title: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team in Ottawa. As a customer service representative, you will be responsible for providing exceptional customer service to clients over the phone and via email.Key Responsibilities:Provide world-class customer service...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative - BilingualWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team in Ottawa. As a key member of our contact centre, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met and exceeded.About the RoleIn this role, you will...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative - BilingualWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team in Ottawa. As a key member of our contact centre, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met and exceeded.About the RoleIn this role, you will...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative OpportunityWe are seeking a skilled and bilingual customer service representative to join our team in Ottawa, west downtown. As a customer service representative, you will be responsible for providing exceptional service to callers, responding to their inquiries, and resolving their issues in a timely and professional...

  • Bilingual Customer Service Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative OpportunityWe are seeking a skilled and bilingual customer service representative to join our team in Ottawa, west downtown. As a customer service representative, you will be responsible for providing exceptional service to callers, responding to their inquiries, and resolving their issues in a timely and professional...

  • Bilingual Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to callers in a fast-paced and dynamic environment.Key...

  • Pmis Administrator

    5 months ago

    Ottawa, Canada Turner & Townsend Full time

    **Company Description** From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. Working from...

  • PMIS Administrator

    3 weeks ago

    Ottawa, Ontario, Canada Turner & Townsend Full time

    Job Title: PMIS AdministratorTurner & Townsend is seeking a highly skilled PMIS Administrator to join our team in Ottawa. As a PMIS Administrator, you will be responsible for administering and configuring PMIS (Procore) to meet project requirements and user needs.Key Responsibilities:Administer and configure PMIS (Procore) to meet project requirements and...

  • PMIS Administrator

    3 weeks ago

    Ottawa, Ontario, Canada Turner & Townsend Full time

    Job Title: PMIS AdministratorTurner & Townsend is seeking a highly skilled PMIS Administrator to join our team in Ottawa. As a PMIS Administrator, you will be responsible for administering and configuring PMIS (Procore) to meet project requirements and user needs.Key Responsibilities:Administer and configure PMIS (Procore) to meet project requirements and...

  • PMIS Administrator

    2 weeks ago

    Ottawa, Ontario, Canada Turner & Townsend Full time

    Job Title: PMIS AdministratorJob Summary:We are seeking a highly skilled PMIS Administrator to join our team in Ottawa. The successful candidate will be responsible for administering and configuring PMIS (Procore) to meet project requirements, as well as providing technical support and assistance to project teams and users.Key Responsibilities:System...

  • PMIS Administrator

    2 weeks ago

    Ottawa, Ontario, Canada Turner & Townsend Full time

    Job Title: PMIS AdministratorWe are seeking a highly skilled PMIS Administrator to join our team in Ottawa. As a PMIS Administrator, you will be responsible for administering and configuring PMIS (Procore) to meet project requirements and user needs.Key Responsibilities:System Administration: Administer and configure PMIS (Procore) to meet project...

  • PMIS Administrator

    2 weeks ago

    Ottawa, Ontario, Canada Turner & Townsend Full time

    Job Title: PMIS AdministratorJob Summary:We are seeking a highly skilled PMIS Administrator to join our team in Ottawa. The successful candidate will be responsible for administering and configuring PMIS (Procore) to meet project requirements, as well as providing technical support and assistance to project teams and users.Key Responsibilities:Administer and...

  • Customer Service Representative

    4 months ago

    Ottawa, Canada People Corporation Full time

    We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...

  • Bilingual Customer Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Randstad Full time

    Customer Service Representative - BilingualWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key...