Bilingual Customer Service Representative at Pmi
4 months ago
**Job Opportunity: Bilingual Customer Service Representative at PMI Alliance Group Inc.**
**Location**: Ottawa, ON
**Position**: Full-Time, Permanent
**Company**: PMI Alliance Group Inc.
PMI Alliance Group Inc., a prominent auto extended warranty company in Canada, is seeking dynamic and reliable **Bilingual (English and French) Customer Service Representatives** to join our busy team in **Ottawa, ON**. If you are enthusiastic, adaptable, and dedicated to delivering a world-class customer service experience, this opportunity is for you
**Position Overview**: As a Bilingual Customer Service Representative, you will handle a high volume of inbound calls, providing assistance with claims, general inquiries, and information verification. This role requires excellent communication skills in both English and French, attention to detail, and the ability to process information efficiently through our online portal. You will be working in a fast-paced environment with opportunities for career growth within our expanding company.
**Key Responsibilities**:
- Take and verify information from customers and associated companies, ensuring accuracy and clarity.
- Assist customers in starting claims for their vehicles, processing their information through our portal.
- Manage multiple inbound calls, providing clear and timely responses to customer inquiries.
- Collaborate with other departments to resolve customer issues and ensure a seamless service experience.
**Qualifications**:
- Fluent in both English and French with excellent oral and written communication skills in both languages.
- Minimum of 3 years of experience in a customer service role, preferably in a high-volume setting.
- High school diploma or equivalent required.
- Proven listening skills, adaptability, and strong attention to detail.
- Enhanced keyboarding skills and the ability to process information quickly and accurately.
**Work Conditions**:
- Fast-paced environment with the ability to work under pressure.
- Repetitive tasks with a focus on accuracy and attention to detail.
- Office-based position located in downtown Ottawa (no remote options).
- 35-hour work week.
**Personal Suitability**:
- Effective interpersonal skills, with the ability to work as part of a team.
- Flexibility, punctuality, and reliability.
- Openness to feedback and a willingness to improve.
- Strong organizational skills and the ability to multitask.
**Compensation and Benefits**:
- Competitive salary: $43,000+ per year, based on experience.
- Extended health care benefits.
- 35-hour work week, Monday to Friday.
- 3 weeks of vacation.
**Application Question(s)**:
- How many years of customer service experience do you have?
- Are you fluent in both English and French?
Pay: From $43,000.00 per year
**Benefits**:
- Dental care
- Vision care
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 3 years (preferred)
- Customer service: 3 years (preferred)
Work Location: In person
-
Pmis Administrator
7 months ago
Ottawa, Canada Turner & Townsend Full time**Company Description** From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. Working from...
-
Customer Service Representative, Bilingual
2 weeks ago
Ottawa, Canada People Corporation Full timeWe are seeking a Customer Service Representative, Bilingual to join our Coughlin team in Ottawa. The Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. **The Customer Service Representative, Bilingual...
-
Customer Service Representative
6 months ago
Ottawa, Canada People Corporation Full timeWe are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...
-
Bilingual Customer Service Representative
5 days ago
Ottawa, Canada Waste Connections Full time**Job Description**: Waste Connections of Canada is looking for a Bilingual Customer Service Representative to join the team in Ottawa District. The **Bilingual** **Customer Service Representative (CSR)** fields calls from customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections...
-
Bilingual Customer Service Representative
2 weeks ago
Ottawa, Canada WASTE CONNECTIONS OF CANADA Full timeWaste Connections of Canada is looking for a **Bilingual Customer Service Representative** to join the team in Ottawa District. The Bilingual Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections of Canada business, so...
-
Bilingual Customer Service Representative
5 days ago
Ottawa, Canada Waste Connections of Canada Full timeWaste Connections of Canada is looking for a Bilingual Customer Service Representative to join the team in Ottawa District. The **Bilingual** **Customer Service Representative (CSR)** fields calls from customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections of Canada business,...
-
Bilingual Customer Service Representative
3 hours ago
Ottawa, Canada True Solutions Full time**Customer Service Representative (French/English)** We have immediate contract employment opportunity for 3 bilingual Customer Service Representative (French/English) for one of our Insurance clients. **Here’s what you’ll do** - Being a knowledge leader on our policies, products, services, and initiatives - Respond to calls from members, answering...
-
Bilingual Customer Service Representative
4 days ago
Ottawa, Canada Vtech Solution Inc Full time**Job Title: Bilingual Customer Service Representative (French & English)** **Duration: Temp to Perm - initially 3 month and hire permanently** **Shift: 9:00 AM - 5:00 PM** **Location: 2800 Swansea Cr, Ottawa, ON** **Role**: - Responsible for order management, account inquiries, customer queries or support issues - Data entry of orders, returns and/or...
-
Bilingual Customer Service Representative
4 days ago
Ottawa, Canada Surgenor Ottawa Full time**Looking for a change?** **Somewhere where you can lay roots and start a rewarding career where you control your level of income?** **Look no further!** In business for over 50 years, the **Surgenor Automotive Group **is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our...
-
Bilingual Customer Service Representative
6 days ago
Ottawa, Canada Surgenor Ottawa Full time**Looking for a change?** **Somewhere where you can lay roots and start a rewarding career where you control your level of income?** **Look no further!** In business for over 50 years, the **Surgenor Automotive Group **is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our...
-
Bilingual Customer Service Representative
2 weeks ago
Ottawa, Canada Reliable Parts Ltd. Full timeReliable Parts is a leading distributor of appliance parts in the Canadian and US markets. We provide exceptional products, services and value to the appliance parts service and repair industry. Reliable Parts has over 60 branch locations and 8 distribution centers across Canada and US. The company is positioned for significant growth and looking for a...
-
Bilingual Customer Service Representative
6 months ago
Ottawa, Canada A.S.P. Incorporated Full time**BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT** - Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? _ A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS...
-
Bilingual Customer Service Representative
7 months ago
Ottawa, Canada A.S.P. Incorporated Full time**BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT** - Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? _ A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS...
-
Bilingual Customer Service Representative
7 months ago
Ottawa, Canada Perativ Full time**JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...
-
Bilingual Customer Representative
7 months ago
Ottawa, Canada American Expediting Full time**Bilingual Customer Representative** **Onsite - Ottawa** **SUMMARY**: The Customer Service Representative (CSR) is tasked with greeting the customer and securing the information necessary to design the appropriate solution to their request. Most often this is to place a request for a new transportation service, other times it is to update the customer on...
-
Bilingual Customer Service Representative
4 days ago
Ottawa, Canada GFL Environmental Inc. Full timeGFL Environmental is looking for a Bilingual Customer Service Representative who will assist in selling and promoting GFL’s Liquids waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment...
-
Bilingual Customer Service Representative
1 week ago
Ottawa, Canada Reliable Parts Ltd. Full timeReliable Parts is a leading distributor of appliance parts in the Canadian and US markets. We provide exceptional products, services and value to the appliance parts service and repair industry. Reliable Parts has over 60 branch locations and 8 distribution centers across Canada and US. The company is positioned for significant growth and looking for a...
-
Bilingual Customer Service Representative
3 hours ago
Ottawa, Canada Citron Hygiene Full timeOur vision is to become the world’s most reliable innovative hygiene solutions provider, improving quality of life by building healthy spaces in communities where we live, work and play. Sounds simple? Definitely not, but that’s exactly why we are taking on the challenge. We want to live in a world where facilities are safe and hygienic. At Citron...
-
Bilingual Customer Service Representative
2 weeks ago
Ottawa, Canada Perativ Full time**JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...
-
Bilingual Customer Service Representative
2 weeks ago
Ottawa, Canada CPOS Full time**Bilingual Customer Service Representative | Représentant bilingue au service à la clientèle** At CPOS, our team is on a mission to level the playing field for small businesses. We take pride in knowing our technology helps small businesses streamline their point of sale, online and in-store payment systems, and we are looking for new team members to...