Lenscrafters Assistant Manager

3 weeks ago


Etobicoke, Canada LUXOTTICA Full time

LensCrafters Assistant Manager

**Date**:Apr 27, 2023**Location**:Etobicoke, ON, CA, M9C 1B8**Requisition ID**:805318
- **Store #**: 000968 LensCrafters
- **Position**:Full-Time
- **Total Rewards**:
**Benefits/Incentive Information**
- At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.- By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.- LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.**GENERAL FUNCTION**
- The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.**MAJOR DUTIES & RESPONSIBILITIES**
- Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):

- Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
- Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
- Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
- Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
- Partners with store manager to lead a team through strong knowledge & skills.
- Provides training & guidance to team members.
- Delivers clear & constructive feedback in a timely manner.
- Informs store manager of any situation that may require any development or disciplinary action of others.
- Supports recruiting, helps select high caliber team & creates talent pipeline.
- Follows guidelines to optimally staff store.
- Shows great pride in store appearance & executes visual directives.
- Strives to maintain positive working relationships with doctors.
- Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.
- Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
- Performs & understands administrative duties.
- Maintains a safe working environment for all.
- Works a flexible schedule, including nights & weekends.

**BASIC QUALIFICATIONS**
- High School graduate or equivalent
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes & policies
- Strong basic math skills
- Familiarity with cash register, computers & calculators
- Must have a strong command of the English language for all written correspondence & oral communication
- Strong communicator & listener
- Demonstrated high-level of selling skills
- Proven ability to problem solve

**PREFERRED QUALIFICATIONS**
- College degree or equivalent
- Previous experience in leadership position within retail & customer service industry
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- Brand Final Inspector Certification
- Brand Quality, Fitting & Adjusting Program
- Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts._
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law._



  • Etobicoke, Canada LensCrafters Full time

    **Requisition ID**:839035 **Store #**: 000968 LensCrafters **Position**:Full-Time **Total Rewards**:Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the...


  • Etobicoke, Canada LensCrafters Full time

    **Requisition ID**:836939 **Store #**: 000968 LensCrafters **Position**:Full-Time **Total Rewards**:Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the...


  • Etobicoke, Canada LensCrafters Full time

    **Requisition ID**:792736 **Store #**: 000968 LensCrafters **Position**:Casual Part-Time **Total Rewards**:Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the...


  • Etobicoke, Canada LensCrafters Full time

    **Requisition ID**:838398 **Store #**: 000968 LensCrafters **Position**:Casual Part-Time **Total Rewards**:Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing...

  • Store Manager

    2 months ago


    Etobicoke, Canada LensCrafters Full time

    **Requisition ID**:840825 **Store #**: 000968 LensCrafters **Position**:Full-Time **Total Rewards**:Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the...

  • Sales Associate

    1 week ago


    Etobicoke, Canada LensCrafters Full time

    At LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. With a career at LensCrafters,...

  • Team Lead

    2 months ago


    Etobicoke, Canada LensCrafters Full time

    At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career. LensCrafters is the largest optical retailer in North America with...


  • Etobicoke, Canada Luxottica Full time

    **Sales Associate LensCrafters**: - Date: Jan 9, 2023- Brand: LensCrafters- Location: Etobicoke, ON, CA, M9C 1B8**Requisition ID**:792736 **Store #**: 000968 LensCrafters **Position**:Casual Part-Time **Total Rewards**:Benefits/Incentive Information** At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people...


  • Etobicoke, Canada LUXOTTICA Full time

    Sales Associate LensCrafters **Date**:Mar 10, 2023**Brand**:LensCrafters**Location**:Etobicoke, ON, CA, M9C 1B8**Requisition ID**:799811 - **Store #**: 000968 LensCrafters - **Position**:Casual Part-Time - **Total Rewards**: **Benefits/Incentive Information** - At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of...


  • Etobicoke, Canada LUXOTTICA Full time

    Sales Associate LensCrafters **Date**:May 6, 2023**Location**:Etobicoke, ON, CA, M9C 1B8**Requisition ID**:806316 - **Store #**: 000968 LensCrafters - **Position**:Casual Part-Time - **Total Rewards**: **Benefits/Incentive Information** - At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all...


  • Etobicoke, Canada LensCrafters Full time

    **GENERAL FUNCTION** The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. **MAJOR DUTIES AND...


  • Etobicoke, Canada LensCrafters Full time

    **GENERAL FUNCTION** The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. **MAJOR DUTIES AND...


  • Etobicoke, Canada LensCrafters Full time

    **GENERAL FUNCTION** The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. **MAJOR DUTIES AND...

  • Assistant Manager

    1 week ago


    Etobicoke, Canada MacNutt Enterprises Ltd Full time

    **Responsibilities**: - Assist the store manager in daily operations and management of the store - Recruit, train, and supervise store staff - Provide excellent customer service and resolve customer complaints or issues - Drive sales and achieve sales targets through effective merchandising and promotional strategies - Conduct inventory management and...

  • Assistant Manager

    2 weeks ago


    Etobicoke, Canada Steve Madden Full time

    **Title**: Assistant Manager **Reports To**: Store Manager **General Summary**: Assists the assistant and store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability. **Major Responsibilities**: - Be accountable for personal goals which contribute to overall store goals and results. -...

  • Assistant Manager

    1 week ago


    Etobicoke, Canada Steve Madden Full time

    **Title**: Assistant Manager **Reports To**: Store Manager **General Summary**: Assists the assistant and store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability. **Major Responsibilities**: - Be accountable for personal goals which contribute to overall store goals and results. -...

  • Assistant Manager

    2 weeks ago


    Etobicoke, Canada Sunglass Hut Full time

    Responsibilities: - Assist the manager in overseeing daily operations of the business - Provide excellent customer service and address customer inquiries and concerns - Manage and maintain inventory stock levels - Assist with employee scheduling and ensure adequate staffing - Train and mentor new employees - Handle administrative tasks such as filing, data...

  • Assistant Manager

    1 month ago


    Etobicoke, Canada Tre Rose Bakery Inc Full time

    The Assistant Manager is responsible for supporting the store Manager in all areas of day to day cash handling and store operations. The Assistant Manager will assist with customer care, product availability and pricing integrity within all store departments, as well as inventory control and additional administrative duties. **Responsibilities**: - Receive...

  • Assistant Manager

    1 month ago


    Etobicoke, Canada FIX AUTO TORONTO EAST YORK Full time

    **The Assistant Manager is responsible for providing excellent customer service and maintaining a safe, clean restaurant interior. The Assistant Manager works directly with the full service staff and is in charge of creating schedules, making sure that legal regulations are met and covering shifts if necessary. The Assistant Manager will also be responsible...

  • Assistant Manager

    3 weeks ago


    Etobicoke, Canada Swatch Group Canada Full time

    **Job description** As an Assistant Store Manager, you will report to the Store Manager and will be responsible for managing every facet of the business in the absence of the store manager. You will effectively and efficiently ensure adherence to company policy and procedure. You will be expected to support the Store Manager in driving sales by motivating...