Live-in Resident Manager

2 days ago

Ladysmith, Canada Pacific Cove Properties Full time

**Job Title: Live-In Resident Manager**
**Primary Location: Ladysmith, BC**
**Job Status: Full Time, Permanent**

Primex Investments Ltd. (Primex) is a BC-owned and operated real estate investment, development, and property management company located in Vancouver, BC. Since 1972, Primex has provided rental accommodation to almost 3,000 families and individuals in Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan. Our in-house cross-functional teams include acquisitions, development, construction, marketing, leasing, and property management. With almost $ 1 billion in assets under management, and 150+ staff province wide, Primex is a leader in the development and operation of multi-family residential rental housing in BC.

**Key Responsibilities**:

- Providing an exceptional tenant experience from first contact through to move-out while meeting financial targets for a residential rental building.
- Managing the leasing of the building.
- Maintaining overall responsibility for staff and tenants at the building.
- Ensuring rent is collected and deposited in a timely manner; Following up on rent payable.
- Ensuring suites are properly advertised, electronically and in print.
- Showing, screening, and qualifying potential
- Managing move-ins, move-outs and everything in between.
- Ensuring all paperwork and tenant management software is completed according to company, and in accordance with the Residential Tenancy Act in a timely and accurate manner.
- Managing any tenant issues as they arise, including eviction, arbitration, disputes etc.
- Overseeing maintenance, cleaning, and relief staff.
- Other duties as assigned.

**Required Skillsets**:

- Strong computer skills: confident in MS Word, MS Excel, and MS Outlook (CRM experience considered an asset)
- Fluent in the English language, both written and verbal
- Excellent organizational, communication and time management skills
- Exercising tact, diplomacy, and confidentiality at all times

**Education and Experience**:

- Two (2) years of residential property management experience
- Solid understanding of the Residential Tenancy Act

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