Showroom Consultant

**SUMMARY**:
We are currently looking for a **Showroom Consultant **to join Desco’s The Water Closet luxury plumbing showroom

If you consider yourself a quick learner with an eye for detail, and a customer focused mindset - this may be the opportunity for you

**THE OPPORTUNITY**:

- Monday to Friday - 8:00am-5:00pm_

Reporting to the Showroom Supervisor, this role acts as a first point of contact in the showroom, providing exceptional customer service by greeting and serving customers with respect to the sale of luxury showroom products. This role is responsible for the complete sales cycle with a goal to achieve targeted sales and margins, and is also designed to incorporate outside sales and marketing of The Water Closet brand.
- Determine the needs of the client, provide product selection assistance - influence buying choices and suggest add-ons - in order to complete the sale.
- Prepare quotes for customers and follow-up within 24 hours to successfully proceed with an order.
- Complete the order and follow up with the customer on availability of product, method of payment and pick-up/delivery of product.
- Recruit new sales accounts through Desco’s outside sales program and develop sales accounts focused on The Water Closet’s Interior Design clientele.
- Establish close connections with customers focusing on the quality and quantity of customer relationships with a goal to grow existing accounts' sales and margins.
- Initiate prospecting calls and showroom tours to industry professionals and new customers such as builders, designers etc. in conjunction with showroom program outlines.
- Participate as required with sales, manufacturer reps and customer service department in developing new programs, display specifics, and new product promotions.
- Participate in Home and Trade shows, after-hour events, industry events, training sessions and meetings, including outside of normal work hours.
- Assist in organizing and hosting in-house events.
- Keep up-to-date on product knowledge and industry trends.

**WHAT YOU OFFER**:

- Post-secondary education in Plumbing, Interior Design or equivalent experience.
- Minimum 1-2 years experience in sales is required - preferably in a plumbing showroom.
- Experience with plumbing fixtures and related items for kitchen/bathrooms preferred.
- Computer literate; MS Outlook, Word, Excel and PowerPoint skills,
- Excellent communication and interpersonal skills,
- Proven sales ability and customer-service orientation,
- Highly organized, driven to meet customer commitments and deadlines,
- Team player that contributes to a positive work environment, and
- Flexibility to work Saturday under special circumstances/if needed.

**Why Desco May be Right For You**:

- Canada's Best Managed Companies - Platinum Member
- Employee Focused Programs
- Charity Day
- Supportive and Positive Work Environment
- Come be a part of Desco's _**The Water Closet**_ _luxury showroom - one of Canada's Best Managed Companies since 2009 - earning us the ultimate honor of Platinum Club Member Status._

As a leading Canadian owned plumbing, HVAC and hydronics wholesale distributor, we are comprised of 17 locations and 3 luxury showrooms and are a proud supporter and supplier to the essential Plumbing and Heating trade contractors in the Ontario market.

**Job Types**: Full-time, Permanent

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay

COVID-19 considerations:
Desco will provide PPE including masks, gloves, wipes and hand sanitizer.
Additional safety measures are in place at all Desco locations to ensure the protection of both our clients and our employees.

**Experience**:

- Bathroom/Kitchen Plumbing and Fixture: 1 year (preferred)
- Retail Showroom: 1 year (preferred)
- Sales: 2 years (preferred)

Work Location: In person