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Supervisor Inspections

4 months ago

Toronto, Canada City of Toronto Full time

**Job ID**: 44366

**Job Category**:Audit, Compliance & Inspections

**Division & Section**:Toronto Building, Inspections

**Work Location**:Various, please see below

**Job Type & Duration**:Full-Time, Permanent Vacancies

**Salary**:$101,900 - $131,222.00, TM5325, Wage Grade 7.0

**Shift Information**:Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 5+

**Posting Period**: 30-Jan-2024 to 20-Feb-2024

**Location Information**: Vacancies are anticipated at various locations across the City of Toronto, including:

- North York Civic Centre, 5100 Yonge Street
- Scarborough Civic Centre, 150 Borough Drive
- Etobicoke Civic Centre, 2 Civic Centre Court
- City Hall, 100 Queen Street West

**Toronto Building** has a bold ambition to become a modern, client-centric regulator that helps the City achieve its strategic objectives through partnership, innovation and regulatory excellence. As Canada’s largest municipal building regulator, the Division is critical to Toronto’s success and prosperity. Its core services — issuing building permits and inspecting construction — ensure that Toronto’s built environment is safe, accessible, and sustainable. These services also play a critical role in delivering many of Toronto’s city-building priorities, including affordable housing.

As the Supervisor, Inspections reporting to the Manager, Inspections, you will lead a diverse team in delivering efficient building inspection services with a client-centric and solutions-focused approach.

**Leadership and Team Management**

Demonstrating your strong leadership skills, you will provide expert technical guidance, and employ effective problem-solving strategies to team members by addressing escalated issues from both staff and the public. Your primary focus is to ensure compliance with the Ontario Building Code Act, the Ontario Building Code, and other relevant laws in alignment with Divisional goals and objectives. This includes overseeing that the assigned staff conducts inspections according to Toronto Building’s policies, procedures and Inspection Standards using a client-centric approach.

Investigating complaints dealing with conduct or decisions of staff and taking appropriate action. Supporting managers with tracking and monitoring of required staff qualifications.

**Training and Development**

Effective supervision, motivation, and training of assigned staff are essential for effective teamwork, maintaining high standards of work quality and organizational performance, promoting continuous learning, and encouraging innovation among team members. Seize opportunities to coach and empower your section staff, encouraging them to take accountability for their performance and promote individual effectiveness.

Guide your team to deliver consistent service by training staff and actively participating in the development of training programs tailored to the learning goals and objectives of the Division and Section.

**Quality Assurance**

Ensure that the team’s key performance indicators are met by utilizing management reports to measure and analyze results and make recommendations for improvement to the Manager. You will assist the managers in completing quality assurance checks, verifying compliance with inspection and health and safety policies. Provide guidance to your staff in using various tools to enforce and achieve compliance in a variety of situations.

**Expert Insights**

You will be reviewing professional reports, make decisions on contentious issues and escalating to management for resolution when necessary. You will mediate and resolve matters arising from non-compliance, including the recommendation of compliance alternatives as appropriate. In your role as a representative of the Division in dispute resolution related to inspection and enforcement matters, you will engage with citizens, ratepayer's associations, tenant associations, contractors, lawyers, and engineers, as required.

You will provide immediate on-site emergency response to structural failures and building emergencies on a 24-hour, 7-day basis as needed. Assist managers in hiring consultants and contractors and directing them along with other stakeholders, to resolve hazardous and unsafe conditions posing a threat to public safety. Additionally, you will respond to and supervise staff responses to unsafe buildings and other emergencies, coordinating remedial action and monitoring the resolution of all open Orders and permits.

You will assist in preparation of reports to City Council, Standing Committees, and Community Councils on issues related to the Section when required. You oversee assigned staff in issuing Orders under the Ontario Building Code Act and carry out the enforcement of these orders. This includes making recommendations for prosecution, supervising the preparation of evidence and crown briefs for court presentations, and utilizing various enforcement tools to gain compli