Hotel Manager

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
**Computer and technology knowledge**:

- MS Word
- MS Excel
- MS Office
- MS Outlook
- MS Windows
**Work conditions and physical capabilities**:

- Work under pressure
- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Flexibility
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week