Business Analyst, Product Management

3 weeks ago


Montréal, Canada Intelcom Full time

Ride the next mile with us
- Intelcom, a growing Quebec-based company in the e-commerce delivery sector, is growing its product management team. Our teams across Canada and our network of delivery partners help keep the day-to-day business running smoothly.

Our goal is simple: in a constantly evolving industry, we don't just keep up. We get ahead. And we set ourselves apart with innovative services and delivery methods.

As part of its technology transformation, Intelcom is currently seeking a Business Analyst for its Business Product Management team.

**Responsibilities**:

- Collaborating in defining, planning, executing, and implementing Intelcom logistics solutions;
- Fostering engagement and developing relationships with key business users, stakeholders, and clients by providing services on business process and Intelcom solutions implementation;
- Collect, document, update and review business processes and scenarios into functional design documentation;
- Act as a Subject-Matter Expert in both internal collaboration and customer-facing, by supporting the development of revenue generating products that are feasible, flexible and scalable;
- Work with the product team to prioritize feature development that are most impactful for clients;
- Manage the business requirements to ensure successful end-to-end delivery;
- Understand and challenge specifications, designs and test cases to ensure quality and accuracy of requirements;
- Identify and recommend opportunities for system improvement;
- Contribute to the continuous improvement of business processes.

**Qualifications**:

- 5+ years’ experience in similar or relevant role;
- University degree in engineering, business or another relevant field;
- Excellent written and oral communication skills;
- Experience in e-commerce, an asset;
- Experience in logistics an asset.
- Ability to juggle multiple client priorities in a fast-paced environment;
- Fluent in both French and English (mandatory);

Why would you join us?
- Intelcom is growing exponentially - make your mark and contribute to the successes of the company;
- Our culture fosters creativity, innovation as well as knowledge sharing and collaboration;
- Group insurance plan and RRSP after 3 months;
- Located in Griffintown (Montreal), accessible by public transportation (Lucien-L'allier metro)

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.


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