Medical Receptionist

_**SUMMARY OF POSITION**_

The Medical Receptionist operates and maintains appointments, scheduling, EMR management and billing systems, scanning and provides clerical, administrative support and reception functions.
- **PRIMARY REPONSIBILITIES**_
- Communicate with, greet and serve all patients in an efficient, professional and respectful manner.
- Check patients in and out for appointments
- Schedule/reschedule patients accordingly for physicians and IHPs
- Prepare referral letters and order tests as directed.
- Notify patients of specialist and diagnostic testing appointments and any call backs as requested by the physicians.
- Scanning/monitoring and categorizing Health Manger Reports (HRM) and electronic faxes as required
- Referral tracking with follow up on missing reports
- Third party and direct billing as required
- Maintain patient enrolments
- Other duties as assigned. Duties may be changed based on the needs of the Clinic.
- **ACCOUNTABILITY**_

This position reports to the Executive Director.
- **QUALIFICATIONS**_
- Medical Secretary Certificate or equivalent relevant work experience.
- Three to five years administrative support experience in a health setting.
- Proficiency with computer software including Microsoft Office Suite
- Experience using an electronic medical record (Preference given to PS Suites)
- Excellent communication, interpersonal and conflict resolution skills
- Demonstrate excellent time management skills and ability to prioritize tasks
- Ability to multitask
- Ability to work co-operatively and effectively with others

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional patient care, we would love to hear from you

Four Counties Family Health Team Attn: Jean Ray
253A Main Street, Glencoe, ON N0L 1M0
Phone: 519-287-2616 ext 241 Fax: 519-287-5395

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**Salary**: $18.00-$21.00 per hour

Expected hours: 39 per week

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Medical receptionist: 3 years (preferred)

Work Location: In person

Application deadline: 2024-03-28
Expected start date: 2024-04-22