Store Manager
6 months ago
The store manager seizes the chance to identify and grow new business opportunities and potential new clients. He will develop an action plan to maintain or increase sales. He will process the returns and exchanges of the merchandise. His ability to satisfy the customer's expectations and efficiently resolve problems with courtesy is of utmost importance. Furthermore, he will manage the staff and the store's daily activities. He is responsible for achieving sales objectives and maximize opportunities.
**Main functions**:
- Offer an outstanding customer service by greeting the customers and assisting them in finding the answers to their questions or the products they need in person and by phone, to answer the customers questions in a friendly and polite manner and transferring requests when necessary
- Understand the operation of the cash, returns, exchanges and credit notes
- Grasp the opportunities to determine and grow new business possibilities and new clients
- Communicate sales objectives with the employees daily
- Coach and guide the employees to help them use sales objectives to generate profits and deliver value added products
- Know the company's programs, procedures and computer system inside out (Fidelity card, account setup, pro card, special orders, Ogasys, Intranet, etc...)
- Ensure you contribute effectively to the profitability of the company by developing your team using exceptional leadership throughout the company (customer management, employee management, merchandise management, exceptional seller, merchandising, etc...)
- Participate in reunions and in trainings if needed
- Open and close the store
- Employee management (schedule, absences, evaluations, disciplinary measures, etc...)
- Manage client and employee complaints pleasantly
- Build a winning and diverse team by developing and maintaining good relationships with the employees in order to encourage performance excellence and career progression
**Requirements and skills**
- High school diploma required
- College or university diploma in a field related to sales or electronics an asset
- Have 3 to 5 years experience in retail management with direct responsibility for achieving sales and service objectives
- Good knowledge of Microsoft Office (Excel, Word and Outlook)
- Excellent communication skills
- Good team spirit and unifier
- Ability to work under pressure
- Bilingual (mandatory)
- Ability to resolve customer issues diplomatically
- Ability to manage to achieve results
- Ability to influence, mobilize and motivate the others
- Merchandising skills an asset
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$75,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- VRSP
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail management: 3 years (preferred)
**Language**:
- French & English (preferred)
Work Location: In person
-
Assistant Store Manager Full Time
1 week ago
Pointe-Claire, Canada LEGO Store Fairview (Pointe Claire, QC) Full timeJob Description **Retail Assistant Store Manager** **Are you ready to inspire a team to deliver an outstanding guest experience?** Join the LEGO®Brand Retail team as an Assistant Store Manager and ensure our Brand, Vision, and Values are exemplified in all store operations and guest interactions. **Motivate, energize, and inspire others** - Collaborate...
-
Store Manager
2 weeks ago
Pointe-Claire, Canada Maison Birks Full time**BIRKS. PURE DELIGHT.** Established since 1879, **Birks** is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients. As a **Store Manager **for our ** Birks...
-
Store Manager
2 weeks ago
Pointe-Claire, Canada Maison Birks Full time**BIRKS. PURE DELIGHT.** Established since 1879, **Birks** is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients. As a **Store Manager **for our** Birks **store...
-
Store Manager
2 weeks ago
Pointe-Claire, Canada GUESS?. Inc. Full timePosition Overview The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. **Reports To**: District Manager **Supervises**: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential...
-
Store Manager
7 months ago
Pointe-Claire, Canada GUESS?. Inc. Full time**Reports to**: District Manager **Supervises**: Co-Managers, Assistant Managers and Store Associates Position Overview The store manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. People Development -...
-
Store Manager
4 days ago
Pointe-Claire, Canada Real Fruit Bubble Tea Inc. Full time**Work Location(s)**:Fairview Pointe Claire - **Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and...
-
Store Manager
1 week ago
Pointe-Claire, Canada Structube Full timeCompany Description **Take your career to new heights with Structube !** STRUCTUBE is the perfect workplace for fans of modern and contemporary interior design, furniture and accessories. We foster an inspiring work environment where collaboration and camaraderie prevail, whether working in our stores or at our Head Office. **What’s in it for you ?** - A...
-
Store Manager
7 months ago
Pointe-Claire, Canada Rogers Communications Full timeOur branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...
-
Store Manager
7 months ago
Pointe-Claire, Canada Rogers Communications Full timeOur branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...
-
Store Manager
7 months ago
Pointe-Claire, Canada Foot Locker, Inc Full time**Overview** You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience,...
-
Store Manager
7 months ago
Pointe-Claire, Canada Addison Electronique Full timeThe store manager seizes the chance to identify and grow new business opportunities and potential new clients. He will develop an action plan to maintain or increase sales. He will process the returns and exchanges of the merchandise. His ability to satisfy the customer's expectations and efficiently resolve problems with courtesy is of utmost importance....
-
Store Manager
7 months ago
Pointe-Claire, Canada Emery and Opal Inc Full time**About Us**: Emery and Opal is dedicated to creating meaningful jewelry pieces that empower people and support social causes. Run by a team of passionate and dedicated women, we value authenticity, creativity, and inclusivity. Our mission is to ensure everyone feels beautiful and empowered through our designs. **Position...
-
Store Co-manager
2 days ago
Pointe-Claire, Canada La Senza Full timeLa Senza is a Canadian fashion retailer that sells women's lingerie and intimate apparel. The La Senza brand is currently owned by Regent which operates and owns La Senza stores in Canada and the United States and uses a franchise model for the operation of stores outside Canada and the United States. **Overview** The role of the Co-manager is to assist...
-
Retail Store Manager
3 months ago
Pointe-Claire, Canada Fiberlinks Group Full timeWelcome to the world of Fruits & Passion. Since 1992, Fruits & Passion, a company proudly founded in Quebec, is reinventing the world of body care and home care products by imagining captivating sensory adventures that draw their sources from the nature's wealth. For the holiday season we are seeking a Store Manager for our Fairview location. The Store...
-
Assistant Store Manager
7 months ago
Pointe-Claire, Canada Rogers Communications Full time**What does it mean to join our Rogers Team?** At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity. **As an...
-
Assistant Store Manager
3 weeks ago
Pointe-Claire, Canada GUESS?. Inc. Full timePosition Overview The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom. **Reports To**: Store Manager **Supervises**: Assists management with all sales associates, desk...
-
Assistant Store Manager
7 months ago
Pointe-Claire, Canada GUESS?. Inc. Full time**Reports to**: Store Manager **Supervises**: Assists management with all sales associates, desk associates, stock associates Position Overview The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling...
-
Store Manager in Training
7 months ago
Pointe-Claire, Canada Groupe Vision New Look Inc Full time**Store Manager in Training** **Innovation, passion, vision, and respect are what drive us day by day.** From our head office to all our stores, these values are held dear by our company and our teams. Our success? This is our commitment to contribute to the well-being of our customers and employees so that they can enjoy life to the fullest! They are,...
-
Co-manager/assistant Store Manager
4 months ago
Pointe-Claire, Canada La Senza Full timeThe role of the Co-manager is to assist the Store Manager in leading the operational execution of the store to ensure exceptional customer experiences and drive profitable top-line sales growth. Co-managers drive personal sales and SPAH performance by supporting the Store Manager in demonstrating and coaching to the La Senza selling behaviors to create a...
-
Store General Manager
7 months ago
Pointe-Claire, Canada Golf Town Operating Limited Partnership Full time**Our grass is greener...** It’s no secret that our people love golf. What you may not know is that Golf Town is a place where golf enthusiasts can put their love of the game to use, building and sharing their knowledge of the latest industry trends. We work together in a highly professional environment, spreading passion for the game through our Green...