![MR MOTORS](https://media.trabajo.org/img/noimg.jpg)
Automotive Parts
3 weeks ago
MR MOTORS is a growing Automotive Dealership in Red Deer, selling the perfect mix of luxury, performance, and quality vehicles. We specialize in financing for all types of credit situations - good credit, limited credit, new to credit, or not so perfect credit. Offers affordable Service Shop Rate and Financing.
We are looking for an Experienced Service Manager who can plan, organize, and direct the activities of the Service Department. Resolve issues and implement policies to attain Service Sales Goal.
Duties and Responsibilities:
- Welcoming, greets customers and discussing their needs
- Answering customer inquires, either in person or on the phone
- Respond to questions and requests about what parts or services needed
- ensure parts are available or ordered promptly
- Return Parts and making sure that it's taken out from the inventory and a refund is received.
- Process payments received from the Customer
- Track Parts Inventory, Shop Supplies and input items into the PBS System to ensure accurate counts
- Develop repair estimates by ordering and taking the cost of parts, shop supplies, and labour into consideration
- Estimating the cost and time needed for a wide range of repairs
- Prepare work orders by detailing the vehicle’s problems or symptoms and closes work orders when transaction is done, paid or charged.
- Maintaining automotive records by keeping track of problems and corrective actions
- Supervises and Manages Service and Detail Shop.
Skills and Qualifications:
- Strong customer service skills in order to handle customer complaints and questions effectively
- Critical thinking, organization, time management and problem-solving skills to perform their job successfully
- Patience to cope with different customers’ personalities
- Decision-making skills
- Analytical thinking
- Proficiency with PBS software
- Coachable, open to new ideas, and adapts to change
- A Team Player and easy to get along with co-workers
**Requirements**:
- Must possess a valid driver's license
- Safe driving history
- Criminal Record Check
**Job Types**: Full-time, Permanent
Pay: $60,000.00-$80,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Are you knowledgeable with PBS Car Dealership Software?
**Experience**:
- Car Dealership Experience as Parts and Service Advisor: 1 year (required)
Work Location: In person
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