Director of Life Enrichment

2 weeks ago

Scarborough, Canada CEDARBROOK LODGE RETIREMENT RESIDENCE Full time

**Director of Life Enrichment**
Scarborough, ON
Full-Time, Permanent

**About the Role**:
We are seeking an experienced, compassionate, and innovative **Director of Life Enrichment**to join our leadership team. This role combines oversight of meaningful resident engagement programs across **Independent Living, Assisted Living, and Memory Care**. You will lead efforts to implement dynamic, person-centered recreational and memory care programming, foster resident wellness, and strengthen interdepartmental collaboration to create a thriving environment for all residents.

**Key Responsibilities**:
**Memory Care Program Leadership**:

- Develop, implement, and evaluate innovative memory care programs that support the social, physical, emotional, intellectual, vocational, and spiritual needs of residents.
- Spearhead the Memory Care program, ensuring alignment with person-centered care principles.
- Foster collaboration with the care team and other department managers to ensure seamless execution of memory care initiatives.
- Monitor residents' needs daily by observing and documenting changes in behavior, routine, participation, or personal habits to adjust care and programming as needed.
- Communicate and engage effectively with residents, families, volunteers, and external professionals.

**Recreational Programming Leadership**:

- Plan, organize, and implement daily, weekly, and monthly activity calendars in collaboration with residents’ preferences and needs.
- Ensure diverse, meaningful, and engaging activities for all levels of care (Independent Living, Assisted Living, and Memory Care) while maintaining alignment with the Health & Wellness framework.
- Lead resident outings and other social opportunities to foster meaningful connection and engagement.
- Assess and document individual resident participation and engagement levels and adjust programming accordingly.

**Social Media & Communications**:

- Update and manage the organization’s social media platforms (Facebook, Instagram, etc.) to share engaging content related to resident activities, memory care programming, and community events.
- Develop and curate visually appealing posts, including photos, videos, and stories, to highlight the positive experiences of residents and promote engagement with families and the broader community.
- Monitor social media interactions, respond to inquiries, and maintain a consistent and positive online presence that reflects the organization's mission and values.
- Collaborate with the marketing team to align social media efforts with overall communication and branding strategies.

**Administrative Leadership**:

- Maintain accurate records of participation and evaluations related to recreation and memory care programming.
- Prepare and distribute clear communication tools (newsletters, calendars, posters) to residents and their families to ensure program awareness and involvement.
- Attend and contribute to team and leadership meetings, maintaining alignment with organizational goals and resident needs.

**Team & Operational Leadership**:

- Supervise and support departmental staff, students and volunteers to ensure smooth execution of programs and initiatives.
- Establish and maintain effective relationships with families, staff, and other departments to support positive resident experiences.
- Train and mentor team members while ensuring alignment with organizational policies and values.
- Manage scheduling, payroll, and other operational duties to ensure effective departmental function.
- Navigate and manage operations in a unionized environment, ensuring compliance with collective bargaining agreements and maintaining positive employee relations.

**Qualifications**:
**Education & Certifications**:

- Diploma/certification in Recreation Therapy, Leisure Studies, or equivalent (e.g., Gerontology focus).
- Dementia Care Certification or GPA Certification is strongly preferred.
- CPR and First Aid Certification (current or within 6 months).
- Registered Practical Nurse (RPN) Certified an asset, but not required.

**Experience**:

- Minimum of 3-5 years of leadership experience in recreation, memory care, or healthcare settings, with direct experience supporting residents with dementia or Alzheimer’s.
- Proven experience in program development and resident engagement strategies.
- Prior experience in a retirement, long-term care, assisted living, or health care/hospitality setting is an asset.
- Experience managing in a unionized environment, with knowledge of collective bargaining agreements, union negotiations, and conflict resolution.

**Skills & Attributes**:

- Strong leadership, organizational, and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent verbal and written communication abilities.
- Familiarity with planning and executing memory care initiatives with a person-centered approach.
- Ability to foster meaningful connections with residents and

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