Service Dispatcher
2 weeks ago
**Service Dispatcher**
Do you view limits and barriers as an opportunity?
**The Opportunity**
You are the first and last point of contact for all of our service customers, gathering and assessing their needs and managing the repair process on their equipment. You will succeed in achieving 100% customer satisfaction through developing strong customer relationships and providing innovative solutions.
This position provides work life balance, a competitive salary, strong benefits package, and opportunities for career growth and development. Duties include, but are not limited to the following:
- Coordinate with customers, technicians, and appropriate vendors to ensure that all jobs are on schedule and within budget
- Promote value-added work that will improve customer’s overall satisfaction
- Prioritize multiple competing requests while maintaining a high level of service
- Related experience in a dispatch customer service role is a plus, and/or experience in general customer service and administrative fields is required
- Post-secondary education in a related field is an asset
- Strong computer skills, especially in Microsoft Suite (Outlook, Word, Excel)
**About Us**
Superior Forklift is one of the fastest growing materials handling equipment dealers in Manitoba and Saskatchewan. We offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, operator training, and parts support.
**Does Your Career Need A Lift?**
IND1
**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- dispatching: 1 year (preferred)
Work Location: In person
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