Case Coordinator

1 week ago

Winnipeg, Canada Manitoba Government Full time

**Case Coordinator**:
CL4 Clerk 4

Regular/full-time

Department of Health

Insured Benefits, Insurance

Winnipeg MB

Advertisement Number: 40335

Salary(s): CL4 $51,141.00 - $58,252.00 per year

Closing Date: January 14, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must be able to provide and maintain a satisfactory Criminal Record Check

Qualifications:
**Essential**:

- Experience with assessment, evaluation and determination of eligibility of claims related to health or other insurance claims.
- Experience providing customer service, support and assistance in a professional environment.
- Strong analytical and problem solving skills.
- Ability to work collaboratively in a team environment.
- Strong verbal communication skills to build and maintain relationships with various stakeholders.
- Strong written communication skills to accurately document and effectively communicate with various stakeholders.
- Excellent organizational skills to manage competing and rapidly changing priorities with strict timelines.
- Ability to maintain a high degree of accuracy in a fast-paced environment.
- Experience handling sensitive and confidential information.

**Desired**:

- Knowledge of medical terminology.
- Experience in processing and approving payments.

**Duties**:
Case Coordinators assess, evaluate and determine eligibility for remuneration in accordance with applicable provincial regulations and reciprocal agreements and provides analysis of foreign cases on services rendered outside of Canada to determine eligibility for insurance in part or in whole, in accordance with the HSIA. They are also responsible for Initiating and preparing formal written communication to health care providers, facilities, other provincial/territorial agencies regarding Manitoba Health payments, policies, claiming procedures, plan coverage, or seeking additional information for claim review and liaise with Manitoban, Canadian, or International health facilities to facilitate claim adjudication.
- Advertisement # 40335
- Service Centre 2
- Human Resource Services
- 360-1395 Ellice Avenue
- Winnipeg, MB, R3G 3P2
- Phone: 204-945-7182
- Fax: 204-948-2841

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

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