Evening/weekend Receptionist

2 weeks ago


St John's, Canada Capital Mitsubishi Full time

The primary function of the position is to provide a friendly, welcoming and efficient service to all Capital Mitsubishi customers, while reflecting the excellent quality of service at the dealership. Operates a multi-line telephone system to answer incoming calls; directs callers to appropriate staff members; completes a variety of administrative duties.

**Duties**
- Answering incoming telephone calls, determining purpose of callers, forwarding calls to appropriate personnel or department, and take adequate messages when required.
- To assist in dealing with customer complaints in an effective and courteous manner and providing solutions as quickly as possible.
- Frequent use and ensures proper functioning of office equipment such as photocopier, computer/keyboard, telephone, and fax.
- Ensures the facilities are kept tidy and availability of drinking water, coffee and tea for customers.
- Support administrative and special projects requirements, as assigned.
- Must provide a warm farewell and positive last impression for each customer exiting the dealership.

**Requirements**:

- Demonstrates excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors.
- Identifies and resolves problems in a timely manner.
- Ability to remain calm during difficult situations or in a very busy environment.
- Excellent attendance is a must and consistently arrives to work on time.

**Qualifications**
- 1+ years’ experience in an office setting is an asset.
- Grade 12 preferred, will consider skills and competences of past experiences.
- Certificate of Conduct required.

**Schedule**
- Monday to Thursday 3:00pm to 6:00pm
- Saturday 10am to 5pm (Until Mid-June)
- Potential to be asked to fill in for day time shifts as well.

**Job Types**: Part-time, Permanent

**Salary**: From $15.00 per hour

Schedule:

- Evening shift
- Weekend availability

Work Location: One location


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