Customer Service Representative

4 weeks ago

Kingston, Canada McDougall Insurance and Financial Full time

At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks._

Our growing team is looking for a Customer Service Representative in Personal Lines to join our team in Kingston, Ontario

Are you looking to start a new career? Do you have strong customer service skills? If so, this might be the perfect opportunity for you. We provide you with all the tools, knowledge and training you need to be successful in this role.

**Responsibilities**:
To provide legendary service directly to the client, after the sale by the Sales Executive.

Process additions, deletions or changes to their policy on the appropriate broker management system (EPIC)

Ensure all transactions and renewals are accounted for and processed accurately and on a timely basis.

Provide quotations or estimates to clients on premiums, update information, and confirm data and coverage and to record appropriate changes or adjustments.

Communicate with insurance company personnel as required.

As an independent broker working for your client, acts as liaison with the insurer and balances the interests of the client, McDougall Insurance and the insurance company in force.

Function as part of a team responsible for assisting in the collection of accounts receivable and in any other area as required.

Where appropriate, procure a sale, normally through upgrading and bundling coverage for personal lines clients

Qualifications:
Must have exceptional customer service and communication skills.

Acts in a professional manner at all times and maintains a position of trust and confidentiality.

Acts in an open, respectful, honest and helpful manner with all team members, clients and other staff.

Ability to work effectively in a fast-paced environment

Must be willing and eligible to obtain a RIBO license

RIBO stands for the Registered Insurance Brokers of Ontario. RIBO regulates the licensing, professional competence, ethical conduct and insurance related financial obligations of all independent general insurance brokers in the province of Ontario. To learn more please visit

What We Offer:
Dedication to investing in our employees' future by offering RIBO, CAIB, and other designation education reimbursement
A supportive and inclusive culture where diversity is valued
A competitive employee health and dental benefits program including long term disability
A competitive pension plan
Paid vacation time
Access to ongoing training and development through our McDougall training team
On-site parking

McDougall Insurance and Financial is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect.

If you need assistance or an accommodation, you may reach out to our Human Resources Department through our website:
**Job Types**: Permanent, Full-time

**Salary**: $42,000.00-$47,000.00 per year

**Benefits**:
Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Schedule:
Day shift
Monday to Friday
Supplemental pay types:
Bonus pay

Work Location: In person

  • Certification Services Representative, Kingston

    2 weeks ago

    Kingston, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Customer Experience Representative

    5 days ago

    Kingston, Canada John's Auto Service Full time

    Job Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...

  • Customer Service Representative

    3 weeks ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Customer Service Representative

    3 weeks ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Customer Service Representative

    4 weeks ago

    Kingston, Canada U-Haul Full time

    Job description **CUSTOMER SERVICE REPRESENTATIVE** Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers...

  • Customer Service Representative

    2 weeks ago

    Kingston, Canada U-Haul Full time

    Job description **CUSTOMER SERVICE REPRESENTATIVE** Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers...

  • Customer Service Representative

    4 days ago

    Kingston, Canada U-Haul Full time

    Job description **CUSTOMER SERVICE REPRESENTATIVE** Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers...

  • Customer Service Representative

    5 days ago

    Kingston, Canada Ministry of Public and Business Service Delivery Full time

    Note: Effective January 1st, 2024 the salary range for this position is $28.81 to $33.40 per hour in compliance with OPSEU Unified Bargaining Unit collective agreement provisions. The new rates, effective retroactive to January 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined. At...

  • Customer Service Representative

    2 days ago

    Kingston, Canada U-Haul Full time

    Location: 2459 Princess St, Kingston, Ontario K7M 3G1 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...

  • Customer Service Representative

    4 weeks ago

    Kingston, Canada Cancoil Thermal Corporation Full time

    **Purpose and Scope** The Customer Service Representative is the primary communications link between Cancoil and our clients/ reps. **Organization Relationship** The Customer Service Representative will report to the Director of Sales & Marketing. **Working Conditions** Normal office environment working conditions apply. May be seated for long periods...

  • Customer Service Representative

    2 weeks ago

    Kingston, Canada Cancoil Thermal Corporation Full time

    **Purpose and Scope** The Customer Service Representative is the primary communications link between Cancoil and our clients/ reps. **Organization Relationship** The Customer Service Representative will report to the Director of Sales & Marketing. **Working Conditions** Normal office environment working conditions apply. May be seated for long periods...

  • Customer Service Representative

    4 weeks ago

    Kingston, Canada BUNZL Full time

    BUNZL Canada is a leading distributor of CLeaning & Hygiene Supplies. We require a Customer Service Representative to add to our Team. - Attention to detail and clarity before execution are a must. - Excellent communication and multitasking skills required. - Experience in distribution environment an asset.

  • Customer Care Representative

    2 weeks ago

    Kingston, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and servicesonline, in person and by phone. Our vision is to be recognized for meeting or exceeding customer expectations with our service, solutions, leadership and people - EVERY TIME. If you strive to provide...

  • Customer Service Representative

    2 weeks ago

    Kingston, Canada St. John Council for Ontario Full time

    **St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Kingston Branch.** **Responsibilities**: - Handle inbound and outbound customer calls in a...

  • Customer Service Representative

    4 weeks ago

    Kingston, Canada St. John Council for Ontario Full time

    **St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Kingston Branch.** **Responsibilities**: - Handle inbound and outbound customer calls in a...

  • Customer Service Representative

    2 days ago

    Kingston, Canada St. John Council for Ontario Full time

    **St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Kingston Branch.** **Responsibilities**: - Handle inbound and outbound customer calls in a...

  • Customer Service Representative

    2 weeks ago

    Kingston, Canada WCGWCUUS Full time

    Waste Connections of Canada is a leading non-hazardous solid waste Company in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who can make a difference in his/her team and community. **_ We have an immediate opening for a full-time CSR / Inside Sales at our Kingston, ON District_**. Kingston customer...

  • Customer Service Representative

    3 weeks ago

    Kingston, Canada Lifemark Health Group Full time

    **Customer Service Representative - Lifemark Physiotherapy Blackburn & Taylor Kidd** **Permanent Full-Time** **Location: 790 Blackburn Mews** **Kingston, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and...

  • Customer Service Representative

    2 weeks ago

    Kingston, Canada BMO Financial Group Full time

    42 Bath Rd Kingston Ontario,K7L 1H5 This position has a guaranteed 22.5 hours per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver...

  • Customer Service Representative

    2 weeks ago

    Kingston, Canada BMO Financial Group Full time

    945 Gardiners Rd Kingston Ontario,K7M 7H4 This position has a guaranteed 15 hours per week. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to...