Case Manager

3 weeks ago

North York, Canada Canadian Mental Health Association Toronto Branch Full time

**Case Manager** -** **Community Treatment Order Program - East (Full Time Permanent)**:
**The Role and Opportunity**:
The Canadian Mental Health Association is looking for a Case Manager for the Community Treatment Order Program, East Team (CTO). The Community Treatment Order Program is an intensive case management program serving people with severe mental illness who have been issued a CTO. The program’s philosophy is based on psychosocial rehabilitation principles that emphasize recovery through consumer participation and collaboration. Services are targeted to people who are sixteen years of age and older, have a severe mental illness, have been issued a CTO, and require support to remain in their community. The successful applicant will work on the East CTO Team.

**Salary: $54,124 - $62,733**

**Hours of Work: 35 per week**

***

**About CMHA Toronto**

CMHA Toronto is the city’s leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

**Responsibilities**

Reporting to the Program Manager, the Case Manager will work with the client, CTO Coordinator, treatment team, Substitute Decision Maker (if any) and relevant others in the development of a plan and provide case management for the duration of the CTO. The Case Manager will assist clients to meet the obligations of the CTO and access and link with other appropriate services as necessary.

The role will involve conducting client assessment/individual service planning and develop therapeutic alliance with clients and their support systems. Further, the Case Manager will build and maintain a trusting respectful and collaborative working relationship with client and be able to provide supportive counseling for a range of issues, skills teaching as well as psycho-education around illness, medications and symptoms.

This role will involve direct service provision/intervention with a strength-based approach. The Case Manager will also develop, implement and monitor the service plan and conduct follow-ups with the clients as needed. The Case Manager will advocate on behalf of the client and connect them with community resources as well as establishing effective working relationships with staff of other agencies.

**Experience & Education Required**:
**Why Choose CMHA Toronto?**:
If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:

- Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
- Comprehensive Group Health Insurance - Health, Dental, Vision, Paramedicals
- Short-term and Long-term Disability programs and life insurance to protect your income upon illness, injury or death
- Work-life balance and flexibility - to ensure you have time for the things that matter to you
- Work with like-minded, passionate individuals and make an impact on mental health service delivery
- Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a ‘no blame and accountable’ environment. Our staff report that they value the flexibility in work schedules and the work-life balance CMHA Toronto encourages. They appreciate the training and development opportunities provided to staff and the encouragement for continuous learning. Staff often comment on the sense of family and personal support that exists throughout the organization.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.

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