Assistant Warehouse Manager
2 weeks ago
Character matters.
Sure, we’re looking for an all-star player who has the chops and the experience to take this role by the horns and run with it. But talent alone doesn’t cut it for us.
Our actions are guided by our values of Respect, Commitment, Creativity, Teamwork, and Fun. These aren’t just words to us but are values we push ourselves to work by and inspire in others.
We’re a passionate group of hard-working people, obsessive about sales and service.
We know nothing matters more than a happy customer and that saying **_“that’s not my job”_** gets us nowhere.
We know how fun it feels to win, and love pushing ourselves towards that rush.
As a leading sports-lifestyle distribution company with 46 years of success under our belts, we’re firing on all cylinders to take our company to the next level with a growing stable of world-class brands.
**The good news? YOU could be a part of it.**
**Reports to**: Director of Distribution
**Location**: Pointe-Claire (Montreal)
**Position Summary**: The Assistant Warehouse Manager will support the Director of Distribution on daily tasks delivering the expected warehouse performance.
**Essential functions**:The essential duties and responsibilities of this position include, but are not limited to:
- Wholesale experience with an EDI / ASN background and working knowledge of EDI platforms.
- Create and manage daily pick waves in the WMS respecting the priorities and resource constraints.
- Monitor the order pool to ensure proper execution.
- Execute daily updates of the ERP (Netsuite) with order status and appointments.
- Communicate with internal departments (Customer Service, Sales, PLMs, etc.) to ensure proper order execution and to minimize rushes and exceptions.
- Coordinate random compliance audits on Major customers’ orders at the shipping department.
- Coordinate new & special requirements with the shipping department including set-up of new customers.
- Create and manage ASN (Advanced Shipping Notice) for specific customers.
- Manage the embroidery, heat seal, and domestic production orders from picking to receiving of the stock.
- Ensure that all steps in the WMS (Highjump) are completed and orders are ship confirmed daily.
- Hand daily tasks over to the evening shift.
- Book appointments for pick-up when necessary.
- Work closely with the department leaders (receiving, VAS, shipping, samples, etc.) to review execution pace and quality.
- Coordinate with Order Pool and VAS according to the priorities and available resources to meet required ship dates (Start Ship Date or Cancel Date depending on the client).
- Monitor appointment logs and makes changes in the daily plan if necessary.
- Interact with the VAS (Value Added Services) department to prioritize the shipments with special requirements.
- Collaborate with the shipping department to ensure accuracy and compliance on picking and shipping methods and special requests.
- Manage vendor manuals and shipment & delivery instructions ensuring that all personnel involved have clear instructions and have the most updated information and training.
- Assist inventory counts, adjustments, and stock organization when required.
- Assist with customer order discrepancy investigation.
- Control the non-inventory purchasing and stock levels to guarantee business continuity.
- Training current and new employees on their tasks (except for forklift, order picker, and electrical jiggers).
- Conduct daily inspections on Health & Safety matters.
- Facilitate the communication and interaction between employees creating a respectful and positive environment.
- Provide feedback and innovative ideas on building a more profitable DC operation.
**Skills or Experience**:
- Excellent leadership.
- Organizational, analytical, and problem-solving skills.
- You are experienced in managing business processes and leading large groups of individuals.
- You have strong leadership, motivational and influencing skills.
- You enjoy working in a high-pressure environment and being adaptable and flexible.
- You are energetic and able to respond quickly in a changing fast-paced environment.
- Excellent leadership, organizational, analytical, and problem-solving skills.
**Preferred Qualifications**:
- 5 years of warehouse and distribution experience.
- University degree in related fields (logistics, production, etc.)
- Demonstrated ability to communicate with employees across the organization.
- Proven problem-solving skills.
- Able to work with MS-Excel (minimum intermediate level) and WMS.
- Able to work under pressure.
- Organized and disciplined.
- Proactive and able to identify continuous improvement opportunities.
- Able to work extra hours when required.
- Bilingual English-French.
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store d
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