Customer Experience and Trader Support Administrator

2 months ago


Brampton, Canada Triple M Metal Full time

Triple M Metal LP is a subsidiary of the Giampaolo Group of Companies (GGC), a Platinum member of Canada's Best Managed Companies and Canada's largest metal recycling organization.

Triple M Metal wants to create an efficient circular economy, recycling at its best. For forty-five years, we have focused on finding homes for the scrap metal that our society generates. Our industry knowledge of the metal markets makes us a leader in both ferrous and non-ferrous metals. We see ourselves on a tremendous growth path with a target of doubling our volume in the next five years. Are you up for the challenge?

The **Customer Experience and Trader Support Administrator** is responsible for managing and coordinating day-to-day departmental functions, supporting sales staff and ensuring customer satisfaction. This role provides support to Trading, Logistics, Order Processing, Operations and Accounting departments.

We are transforming the way we work and want you to be a part of it

**Responsibilities**:

- Accounts Receivable duties as required;
- Sorting/organizing paperwork daily;
- Checking, pulling and matching of sales and purchase tickets;
- Generates sales and purchase settlement reports;
- Analyze discrepancies and unbilled/unpaid tickets;
- Process sales and purchase invoice adjustments/reversals as required;
- Assists department members as required;
- Perform filing and general administrative tasks as required;
- Liaise with other department/customers/vendors;
- Produce various customer/vendor reports in excel;
- Other duties as assigned by department supervisor;

**Qualifications**:

- Must exhibit Triple M Metal LP Core Values of Respect, Ethics, Service, Team and Pride;
- Previous experience performing accounts receivable functions (1 - 2 yrs.);
- Proven ability to organize, prioritize, problem-solve and ensure accuracy (attention to detail);
- Proven ability to demonstrate good communication skills with a positive attitude;
- Proficient computer skills, Great Plains, MS Office suite of products;
- Knowledge of accepted accounting and bookkeeping principles and procedures;
- OSSD or equivalent is required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Accounts Receivable: 1 year (required)

Work Location: One location



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