Client Service Representative

2 months ago


Orillia, Canada ProResp, Inc. Full time

**Client Service Representative (Medical Administration)**
**Location**: Royal ProResp (Orillia, Ontario)
**Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm)
**Salaried position**:Starting around $24 - $26/hour

**What We Offer**:

- Full time, reliable employment with consistent office hours
- 3 weeks paid vacation to start
- Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more
- Paid sick days and annual wellness/floater day
- Annual incentive payment pro-gram
- Company growth incentive program
- Providing a voice in employee surveys and open-door dialogue
- Annual performance and salary reviews
- Challenging careers that impact patient care and the opportunity to learn constantly
- A positive, ethical and socially inclusive work environment that is supportive of professional development

**Your Responsibilities**:

- Intake of new patients and maintenance of electronic patient records
- Provide high quality customer service both in-person and on the phone in a fast-paced environment with multiple priorities and competing demands.
- First point of contact for service requests; liaise between patients and staff providing services in community: appointments and scheduling, products, and general information.
- Process referrals, orders, and triage priorities as appropriate
- Resolve customer concerns with empathy and compassion while adhering to established procedures.
- Process client purchases and complete necessary invoicing, control accounts receivable
- Maintain inventory of in-stock respiratory products and equipment, office supplies, perform daily receiving and participate in regular inventory counts

**Role Requirements**:

- 3 + years’ experience with front line administrative support role.
- Strong skills in general office procedures such as electronic and paper patient records/file management, accounts receivable, invoicing, and inventory management
- English communication skills, situational sensitivity with patients, families, and referral sources
- Demonstrated self-management and self-motivation skills, with the ability to work independently as well as part of a team
- Medical terminology experience/education preferred.

**Education**: High School required. Post-secondary education preferred.

ProResp Inc. is an equal opportunity employer. We will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should any applicant require accommodation or interview processes, please contact Human Resources at 519-686-2615.

BGOmNNFMRX



  • Orillia, Ontario, Canada Service Canada Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Service Canada. As a key member of our team, you will be responsible for determining the eligibility of persons applying for benefits and providing excellent customer service.Key ResponsibilitiesDetermine eligibility of persons applying for benefitsProvide...


  • Orillia, Canada ProResp, Inc. Full time

    **Client Service Representative **(Medical Administration) **Royal ProResp** (Orillia Ontario) **Full-time Permanent Role **(Monday - Friday 9:00am - 5:00pm) **Salaried Position**:Starting around $24 - $26/hour ProResp Inc. is the largest Ontario-owned provider of home respiratory services. We are a member of the Trudell Medical Group, a 100-year-old...


  • Orillia, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Orillia, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Orillia, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Orillia, Ontario, Canada BMO Full time

    Delivering Exceptional Customer ExperiencesWe are seeking a skilled Customer Service Representative to join our team at BMO. As a key member of our branch team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide personalized service and support to clients, identifying their needs and...


  • Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting...


  • Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Food Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences.Maintain a clean and organized food counter area.Handle cash and card payments with...


  • Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Orillia is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...


  • Orillia, Canada Comfort Inn Orillia Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE / HOUSEKEEPING ROOM ATTENDANT REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our...


  • Orillia, Canada Comfort Inn Orillia Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE / HOUSEKEEPING ROOM ATTENDANT REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our...


  • Orillia, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**: Royal ProResp (Orillia, Ontario) **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $24 - $26/hour **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...


  • Orillia, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**:Royal ProResp (Orillia, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...


  • Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Orillia, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...


  • Orillia, Canada City of Orillia Full time

    **JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Youth and Culture Division of the Corporate Services Divison of the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging...


  • Orillia, Canada Helping Hands Full time

    **Reports to**: Manager, Client Services **Compensation**: $58,534.00 to $61,497.28 CAD/Year **Location**: Orillia Main Office **What you need to do**: - Team Leadership and Supervision:_ - Lead and supervise the Client Service team, ensuring high performance and adherence to organizational policies. - Provide day-to-day guidance, support, and direction...


  • Orillia, Canada The Cooperators Insurance Full time

    The main focus of the Client Contact Representative is assisting in the co-ordination and implementation of the agency contact program through outbound calling to schedule and confirm appointments for the agent and agency staff. This role supports the agency philosophy of proactive client contact and works with the agency team to achieve profitable growth...


  • Orillia, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • Orillia, Canada ProResp, Inc. Full time

    **Service Delivery Representative** **Location**:Royal ProResp (Orillia, Ontario) **Full-time Permanent Position** 37.5hrs/week (Monday - Friday 9:00am-5:00pm + rotational on-call) **Starting rate**: $24-$25hr + benefits package + 3 weeks paid vacation. **What We Offer**: - Full time, reliable employment with consistent hours - 3 weeks paid vacation to...


  • Orillia, Canada ProResp, Inc. Full time

    **Service Delivery Representative** **Location**:Royal ProResp (Orillia, Ontario) **Full-time Permanent Position** 37.5hrs/week (Monday - Friday 9:00am-5:00pm + rotational on-call) **Starting rate**: $24-$25hr + benefits package + 3 weeks paid vacation. **What We Offer**: - Full time, reliable employment with consistent hours - 3 weeks paid vacation to...