It- End User Device Specialist

3 weeks ago

Etobicoke, Canada TFORCE INTEGRATED SOLUTIONS Full time

**About TForce**:
TForce Logistics is an asset-light final mile logistics and transportation provider with extensive coverage across the United States and Canada. We focus on customization rather than standardization. We take pride in our ability to create flexible solutions and provide clients accessible, competitively priced same-day and next-day delivery services.

**Position Summary**

**The Details**
- Provide “white glove” support for corporate office.
- Manage and provide oversight to the design and development of system images for end points.
- Install, troubleshoot, and diagnose software/hardware issues with computer desktops and laptops, iOS tablets and smartphones, printers, various medical devices, and networking equipment.
- Ensure End points are up to date with windows patches.
- Ensure antivirus and encryption policies are implemented and enforced.
- Manage Office 365 environment.
- Manage Intune policies.
- Manage various end user device products such Lansweeper and Automox

**Scope measures**

The End User Device Specialist will be an individual contributor working on individual and team tasks.

**Education/credentials**

Bachelor’s Degree with an emphasis in information technology preferred or a combination of equivalent education and work experience.

**Job-related experience**
- 4+ years’ experience as a End User Device Specialist
- Ability to coordinate and work with other departments.
- Ability to assist colleagues over the phone or via remote assistance.
- Experience troubleshooting AV equipment and remote conferencing tools like Teams.
- Proficiency with current Windows OS.
- Experience with Active Directory.
- Experience with O365 Administration and Troubleshooting.
- Knowledge and experience supporting, troubleshooting, and configuring PC Hardware.

**Working conditions/physical demands**

This position in a Hybrid reporting to our local Corporate Office in Toronto. In addition, there will be occasional travel demands (10-20% of time).

**Salary**: $75,000.00-$85,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Etobicoke, ON M9W 0A3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- 4+ years’ experience as a End User Device Specialist: 4 years (required)

**Language**:

- English (preferred)

Work Location: In person

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