Nursing Unit Clerk

2 weeks ago

Niagara Falls, Canada Park Place Seniors Living Full time

**Job Summary**
**Role**:
Accountable to, and under the direction and supervision of the Nursing Unit Clerk Supervisor, the Nursing Unit Clerk provides clerical and secretarial services with specific responsibilities for the nursing department.

**Responsibilities and Duties**
- ** Ensures and promotes the provision of resident-centered services to meet the needs of residents as follows**:

- Supports and helps provide a Resident Advocacy Program though the promotion and respect of the Bill of Rights.
- Promotes the philosophy and practices of resident centeredness and humanizing in all residents’ encounters and decisions.
- Promotes the Resident’s Bill of Rights.
- Respects and uses sensitivity in spiritual, cultural and ethnic aspects of a resident’s life.
- Maintains a wellness perspective.
- Supports residents in achieving quality experiences - personal and social.
- Facilitates relationships between and among residents, relatives, staff and community.
- Seeks opportunities for resident participation in decisions that affect the resident’s rights and lifestyle.
- Monitors and improves attitudes and behaviors of family and staff to ensure inclusion of residents in decisions regarding their care.
- Creates opportunities for individuals to make choices and to take actions that will enhance the resident’s sense of mastery.
- Creates a comfortable and safe environment that provides opportunities for privacy, dignity, control and maintenance of personal lifestyle.
- Ensures an environment with ambiance conducive to the provision and practice of therapeutically effective resident health care, yet be unobtrusive
- ** Ensures that resident centered services are available to meet the needs and preferences of the residents as follows**:

- Primary provider for daily maintenance of Resident Files/Charts
- Performs all necessary clerical duties associated with the daily operation for nursing including recording system, typing, photocopying, mail sorting and delivery.
- Provides general information and reception services to residents, visitors and families and all outside calls.
- Arranges schedules and confirms tours of the home.
- ** Participates in human resources as follows**:

- Schedules replacement RN, RPN, and PCP staff for sick time and time off requests.
- Participates and encourages all staff to attend general staff meetings and monthly in-services.
- Ensures clerical relief staff is presentable in appearance, courteous to all within the home, and attend for shifts as scheduled.
- Prioritizes daily work assignments for self.
- Meets deadlines as requested or provides sufficient notice when unable to do so.
- Supports the Nursing Unit Clerk Manager during periods of vacation or illness.

**Qualifications and Skills**
- Grade 12 - OSSD
- Office Administration/Medical Office Assistant/Nursing Unit Clerk post-secondary certification/diploma is considered an asset.
- Current Vulnerable Sector Police Check (Within 6 months) / Must sign Declaration of Criminal Record.
- Current TB test
- Vaccines (Covid-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or a ground pursuant to the Ontario Human Rights Code.
- Knowledge and experience working with Microsoft Office Programs (Word, Outlook, Excel)
- Must be willing and capable of working in a fast-paced environment with distractions.
- Flexible, self-directed, and able to work effectively with mínimal supervision and the ability to adapt easily to changes in work assignment.
- Demonstrates effective customer service, organizational, interpersonal, time management, communication, judgment, and decision-making skills.
- 1 year experience with staff scheduling in a unionized environment.
- Knowledge of scheduling related provisions in pertinent collective agreements required.
- Ability to process scheduling information in a time sensitive, accurate manner with attention to detail.
- Previous long term care facility experience is considered an asset.
- Excellent English oral and written communication skills
- Must be available for all shifts including weekends, vacation replacement, sick time, and paid holidays.
- Consistent and regular attendance required.

Applicant must be flexible, highly energetic, organized and able to multi-task in a very busy medical environment.

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