Medical Office Assistant

3 weeks ago

Vancouver, Canada Pomegranate Community Midwives Full time

**Job description**

**Pomegranate Community Midwives is accepting resumes for a permanent part-time position of Medical Office Assistant.**
- Previous admin & EMR experience in a clinical setting _REQUIRED_.
- New MOA grad’s with OSCAR EMR experience are welcome to apply
- Position is Monday - Friday
- _Starting wage_ commensurate with experience, $22-24/ hour

**ABOUT US**:
Pomegranate Community Midwives is a space to safely access comprehensive registered Midwifery care, which is covered by BC MSP, as well as attend classes geared towards pregnancy and benefit from complementary therapy, while making meaningful connections within the community.

At Pomegranate, in addition to pre and post-natal care, you can find massage therapy, physiotherapy, childbirth education classes, counseling services, postpartum parenting groups, info nights, lending library, free store and workshops to promote health and wellness during your time with us.

Located in the East Village area of Vancouver, Pomegranate has been caring for growing families since 2006.

**What we expect from you**:

- Strict Compliance with the clinic scent-free policy (personal hygiene)
- Ability to work efficiently under pressure with a high level of accuracy meeting tight deadlines with excellent problem solving skills
- Incredible attention to detail and critical thinking skills
- Excellent inter-personal skills with ability to be the welcoming face in the office for a seamless admin experience
- Ability to adapt to a variety of personalities and deal with difficult people/situations
- Ability to maintain strict confidentiality both in and out of your work environment
- Proven ability to work individually with mínimal supervision within a team
- Excellent ability to communicate in English verbally and in writing (additional languages an asset)
- Competent computer/tech skills, previous Oscar EMR an asset
- Ability to retain and recall large amounts of medical info needed to execute the tasks required of the position
- Ability to work at the clinic M-F with a structured schedule, covering vacation/sick days as needed
- Ability to work Statutory Holidays (we are open on all BC Stats except Dec 25)
- Desire for a long-term permanent part-time position
- Compliance with all health orders as stipulated by the BC Provincial HO
- up-to-date Covid-19 vaccination a requirement

**What you can expect from us**:

- A busy, fast-paced clinic/job
- Friendly & Supportive Environment
- Paid Lunch Break (=2.5 hrs of paid time off weekly)
- LGTBQIA2S+ Friendly
- Team-work environment between Admin staff and Midwives
- Bright workspace with lots of natural lighting
- Extensive Training as needed based on experience
- First-come-First Served Parking, Transit Accessible, Secure Bike Lockup
- Saturday/Sunday Off
- High priority on providing sustainable work-life balance
- Casual Office Dress Code
- Covid-19 Protocols and mandatory medical mask usage
- 2 weeks of paid vacation available in first year of employment, accessible in 1 week increments after successfully completing 6 months of continuous employment
- Individual Benefits Plan (dental/paramedical) to be set up after successfully completing a 3-month probation period

**Main duties of this Position**:

- Being the ‘face’ of Pomegranate, welcoming clients at the office, ensuring they are comfortable
- Scheduling follow up Midwife visits for 5 different teams in 2 catchments
- Answering and responding to calls and voice messages, triaging calls
- Arranging/managing consults with outside care providers
- Booking ultrasounds, locating/uploading test reports and results
- Liaising between Midwives, clients, other care providers, hospitals and your co-worker/manager
- Building and maintaining excellent working partnerships with all care providers
- Management of daily task list as well as weekly task lists
- Registering clients at the hospital
- Obtaining reports and documents, closing client charts
- Office Inventory management, Library Loan Management, Free Store Management

IF THIS SOUNDS LIKE THE DREAM JOB YOU'VE BEEN WAITING FOR, HERE'S HOW TO APPLY: VIA INDEED:
MUST Include a Cover letter outlining why a long-term, stable permanent part time position is the perfect fit for you, along with your CV.

**Resumes will be accepted until Dec 17, 2023**
**Expected Start Date**: early January 2024
Training days/hrs will vary and incrementally increase, from approx 20 hr/wk. Training will be provided in person at the office or off-site with Covid-19 protocols in place, or remotely.

We thank all those interested however, only those who are short-listed will be contacted.

**Job Types**: Permanent, Part-time

**Salary**: $22.00-$24.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Holidays
- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 2023-12-17

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