Retail Associate
7 months ago
At WUXLY, we produce the world’s warmest brand of outerwear. Made in Canada, our unique combination of highly technical + sustainable materials delivers elite performance, while respecting the beauty of our planet and remaining peaceful to all living beings. We are creators of warmth, from Wuxly to community, and community into the world.
Wuxly is looking for hungry, humble and hardworking Retail Associates to become Outerwear Experts, and educate our clients about our products and share the brand’s mantra with our community at our Flagship stores. A successful Outerwear Expert at Wuxly is an energetic salesperson that is looking to represent a cool, ethical and playful brand.
- This is a part-time, hourly contract position, requiring weekend availability.
- $18/hour plus bonuses tied to sales.
**Responsibilities**:
- Acting as a Wuxly ambassador in all interactions, fully adopting the #LiveWarm approach
- Educating clients about Wuxly outerwear, our brand story and “Live Warm” mantra
- Providing a 360 degree luxury customer experience, anticipate the needs of clients, find solutions on the spot, and go above and beyond to satisfy customers
- Closing sales with confidence while building customer relationships and loyalty
- Attracting prospective customers to the pop-up store
- Representing Wuxly in an energetic and friendly manner
- Assisting with merchandising and inventory processes to ensure the store is always ready for customers
**Requirements**:
- Prior experience as a brand ambassador
- Prior experience in a sales position within retail
- Playful energy, love interacting with people and starting-up meaningful conversation
- Connection with the Wuxly brand and our mantra of “Live Warm”
- Excellent communication skills
- Strong ability to take initiative (act like an owner)
- Love of a fast-moving work environment
- Capable and comfortable lifting items as heavy as 30 lbs
- Eligible to work in Canada
- Availability on evenings, weekends
- Experience with customer service platforms like Gorgias/FreshDesk/Zendesk would be an asset
Wuxly values diversity in our team, as well as in our customers, suppliers and others. We provide equal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability.
Wuxly is committed to doing business with local manufacturers, vendors, and partners, and to be leaders in the efforts to re-shore manufacturing in Ontario and Canada. Wuxly prioritizes recruiting and hiring local talent into positions to lead these initiatives, and are committed to being positive corporate citizens within our community.
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