Customer Service Representative

5 months ago


Next Job, Canada Plastube Inc. Full time

Sales representative - new product development
A job that will allow you to: To be in the action and to become an important player in the realization of great achievements for our customers; To deploy your talents and ideas and contribute to the optimization of processes; To be at the heart of a passionate team, which collaborates together for the success of the company.
The sales representative (new product development) is a liaison between the different teams with the aim of bringing clients' projects to fruition. This position allows you to work with a multidisciplinary team of dedicated and passionate people.
Main responsabilities
Organize and structure product development processes;
Make plans for each project and take the means at its disposal to carry them out according to the planned deadlines;
Collect all the information and documents necessary for the project, establish and maintain the database, documents and information related to the projects up to date;
Communicate the progress of projects to the various people concerned;
Act as a liaison between the prepress committee and the client in the project development and approval process;
Communicate the various visual tools and technical information to the prepress committee;
Creation of specification sheets for new items;
Process and follow up on match requests to the various suppliers;
Ensure good communication with the people concerned for the release of items in production;
Identify areas of improvement in order to optimize processes and service quality, identify solutions and participate in the implementation of change; Participate and / or lead meetings, perform various tasks and be involved in product-related projects.
College education (DEC) in a relevant business sector (administration, printing, sales, etc.);
Relevant and significant experience both in customer service and in coordinating files and/or projects and in the manufacturing sector.
Bilingual (French and English);
Good command of the office suite (excel, word, outlook) and computer tools in general;
Have worked with ERP systems before (knowledge of Epicor is an asset);
Ability to work under pressure and set priorities;
Ability to organize tasks and follow a project with order and rigor;

JOB TYPE

Work Day: Full Time

Employment type: Permanent Job

Salary: Negotiable

JOB REQUIREMENTS

Minimal experience: Unspecified



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