Sales Associate

3 days ago

Niagara Falls, Canada Hilton Hotel and Suites Niagara FallsFallsview Full time

**What will it be like to work for this Hilton Niagara Falls/Fallsview?**
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

**What will I be doing?**
The Hilton Sales Associate will be responsible for providing full administrative support to the Sales Managers as well as the Director of Corporate Sales. This Team Member will also be responsible for building SRP’s, files, Coordination and BEO development for Elopements, contact with corporate and social clients in the absence of the manager, and setting up reservations using ONQ. Other tasks include, processing Hilton HHonors points for clients and Personal Online Group Web Pages, and inputting information into Delphi. This Team Member will ensure the satisfaction of our guests by fulfilling their requests such as, gift certificates, donations and amenity requests. This Team Member will also conduct site inspections and set up for VIP sites, ensuring all guests feel cared for, valued and respected. The Sales Associate will also have project assignments as deemed necessary by any member of the sales team and future opportunities to sell into an entry level sales market.

**What are we looking for?**
A **Sales Associate** serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. We look for demonstration of these values:
**H** Hospitality - We're passionate about delivering exceptional guest experiences
**I** Integrity - We do the right thing, all the time
**L** Leadership - We're leaders in our industry and in our communities
**T** Teamwork - We're team players in everything we do
**O** Ownership - We're the owners of our actions and decisions
**N** Now - We operate with a sense of urgency and discipline

**Skills**
- Previous Sales Experience Required
- Sales and Marketing Diploma is an asset
- Attentive, pleasant and conscientious
- Superb communication and interpersonal skills
- Strong multi-tasking ability
- Problem Solving Ability
- Previous guest service experience in hotel setting

**Requirements**:

- **Must be able to able all shifts including weekends and holidays**:

- Required to provide a certificate proving completion of the Health and Safety Awareness Training for Workers (e-course provided by the Ministry of Labour)

This job posting is not exclusive or exhaustive list of all job functions that a **Sales Associate** will be asked to perform from time to time. This list is only a sample; a **Sales Associate** may be required to perform other duties.
- Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require._

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work Location: In person

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