Medical Scheduling Coordinator

7 months ago


Ottawa, Canada 360 Concussion care Full time

**Who we are**:
360 Concussion Care is a cutting-edge, multi-disciplinary concussion clinic committed to providing top-notch rehabilitation services. Our approach involves physician-led, interdisciplinary, evidence-based care with a strong focus on patient coaching and education. As a learning health system, we collaborate with leading hospitals and universities, generating valuable research and insights to enhance concussion prevention and treatment. Our leadership team comprises globally recognized concussion researchers and healthcare professionals, including medical doctors, occupational therapists, physiotherapists, and psychologists.

Established in September 2020 in Ottawa, we expanded to Toronto in spring 2021 and Mississauga in October 2022.

**Who we are looking for**:
We are seeking a highly service-oriented individual who thrives on working with people. You will play a crucial role in helping our clinics maintain and maximize their daily schedules. You have exceptional attention to detail and excel in organization, enabling you to handle multiple responsibilities concurrently.

This role can be done remotely, but must be comfortable traveling to the Ottawa office for meetings.

This role is **part-time**, offering 10-15 hours a week, with the possibility to extend full-time.

**Key responsibilities of Medical Scheduling Coodinator**:

- Manage and maintain the daily schedule across all three clinics, ensuring all schedules are maximized and appointments are scheduled with appropriate clinicians
- Utilize EMR system to schedule appointments, update patient information, and maintain accurate records of clinic activities
- Collaborate with outreach team to call and book referrals for new appointments
- Other administrative tasks as necessary

**Requirements**:

- 3+ years of experience as a receptionist or office administrator, ideally in a medical setting
- Experience handling multiple schedules
- Knowledge of medical terminology
- Excellent attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize work effectively
- Telus ERM experience is a plus

**Job Type**: Part-time

Pay: $21.00-$24.00 per hour

Expected hours: 10 - 15 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

**Education**:

- Secondary School (required)

**Experience**:

- Medical office: 1 year (preferred)
- Scheduling: 1 year (preferred)

Work Location: Hybrid remote in Ottawa, ON K1H 7X7



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