Financial Customer Service Representative

3 weeks ago

Ottawa, Canada Pay2Day Full time

**Location**: 209 Bank Street
**Full Time/Part Time**: Full-Time
**Position Type**: Permanent
**Schedule**: Varying; requires open availability

**Are you interested in growth, development, and a great team environment? If you are, join our team because you are exactly who we’re looking for Pay2Day is a rapidly growing company with endless opportunities for career advancement. We offer alternative financial solutions and are looking for people who are client-focused, highly skilled problem solvers, and dedicated to success.**
- **Why work for Pay2Day?**_
- You’ll be a part of a company our customers LOVE, and we love them Check us out on Google and Trust Pilot. We focus on doing what’s right for our clients, not what is easy.
- You’ll have opportunities for advancement and development. We love developing our team, and when positions become available, we ALWAYS look internally, first.
- You’ll be part of a great team. We all succeed together and want the best for everyone. Check out our Indeed reviews We’re happily rated 4.6 stars.
- You’ll have a platform to share your ideas; your voice will impact internal changes. Team members at all levels have an open-door policy. Feedback makes us stronger as individuals and employees.
- You’ll have flexible, varying shifts. Our Stores are open 7 days a week with varying hours. Our team members need to be available for varying shifts throughout the week.
- **Essential duties & responsibilities**:_
- Cash handling/teller responsibilities
- Opening/closing the branch
- Performing daily calls to remind clients of payment arrangements.
- Reviewing applicants/completing financial risk assessment to determine approvals.
- Responding to client inquiries/Information requests by both in store and virtual clients
- Collaborate with various departments to maximize profit while focusing on exceptional customer service and sales.
- Focusing on client retention
- Marketing/growing the business.
- **Additional perks**:_
- Health, Vision & Dental Benefits
- Access to an external EAP
- Company events and incentives
- Positive and supportive team
- Opportunity for career advancement

**Salary**: $16.50-$17.50 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability

COVID-19 considerations:
Regularly scheduled sanitation observed. Physical distancing between work stations. Physical Barrier between customer and staff.

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

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