Admitting/switchboard Clerk

As an essential part of the health care team, the Admitting/Switchboard Clerk registers inpatients and outpatients, answers main
telephone switchboard and performs general receptionist/filing duties. The Admitting/Switchboard Clerk will effectively
demonstrate core competencies including teamwork and collaboration, adaptability, initiative and pro-activity, diversity awareness,
development of self and others, and customer/client focus.

The incumbent must fulfill the requirements of the Criminal Records/Vulnerable Person, Child Abuse Registry check and Adult Abuse
Registry check, and adhere to all Northern Health Region policies and procedures.

**QUALIFICATIONS**:

- Grade 12 or equivalent
- Recognized Medical Terminology course
- Working knowledge of Windows based programs (Microsoft Word, Excel, Outlook) and Internet
- Experience using the Admit/Discharge/Transfer (ADT)/Electronic Patient Record (EPR) registration system
- Recent clerical and/or customer service experience
- Recent switchboard experience an asset
- Accurate word processing at 35 words per minute (typing test will be required)
- Demonstrates ability to meet and converse with the public and maintain a professional and courteous attitude
- Effective written and verbal communication skills
- Ability to speak Cree an asset
- Pleasant and courteous telephone manner
- Demonstrates interpersonal skills through clear communication and positive behavior
- Ability to work with mínimal supervision and frequent interruptions
- Ability to respect and promote a cultural diverse population
- Ability to work effectively in a multi-disciplinary team
- Good organizational skills and the ability to work independently

**For a full listing of qualifications please**:
**Resources/Job Description, then select the applicable department; or,**

**Northern RHA strives to have a diverse workforce in an inclusive and accessible workplace,
which provides opportunity for reasonable accommodation.
- **

**OPEN UNTIL FILLED