Housekeeping Manager
5 months ago
**The Chateau Lacombe Hotel in Edmonton is currently recruiting for a highly motivated and experienced individual to join our growing team as the Housekeeping Manager. Previous housekeeping managerial/supervisory experience is essential.**
**PRIMARY FUNCTIONS** :Reporting to the General Manager, the Housekeeping Manager is responsible for achieving the highest quality of cleanliness for the overall hotel by directing and coordinating the housekeeping, laundry and janitorial operations They are passionate about serving others and working as a team with associates from all departments. Provide leadership in service and innovation while providing a working environment that fosters career growth and development for our team members.This position is full-time and includes days, evenings, weekends and holidays.
**DUTIES**: The specific responsibilities of the Housekeeping Manager will vary depending on the needs of the hotel. Specific responsibilities may include, but are not limited to the following areas:
- Schedules associates in accordance with forecasted occupancy; adjusts staffing as necessary for sudden changes in occupancy.
- Coordinates availability of rooms with Front Office Manager.
- Coordinates and supervises the daily activities of the housekeeping, laundry and janitorial team.
- Sets goals, standards and finds solutions that are beneficial to guests and Associates, while meeting deadlines that are decisive and achievement oriented.
- Coaches and trains the Associates on the hotel standards/key deliverables and approved methods of service and cleanliness.
- Conducts daily walk throughs of the hotel. Notes any deficiencies and follows up as required.
- Approves daily update for payroll and labour tool and ensures accuracy & proper tracking.
- Completes any payroll forms & submissions and submits in a timely manner.
- Conducts weekly one on one meetings with leadership team.
- Monitors the responses on customer comment cards; identifies problem areas and formulates solutions.
- Conducts continual inspections to determine hotel’s overall level of cleanliness; performs follow up.
- Oversees inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer room, restroom supplies, laundry supplies, machines, and equipment.
- Schedules and supervises all rotational and special cleaning programs as required.
- Manages performance for all associates according to hotel policies as required.
- Ensures the Housekeeping Department operates within approved budget and assists in the preparation of annual budget.
- Controls operating and payroll costs of the department.
- Works closely with the maintenance department conducting product and/or equipment tests as necessary.
- Ensures the necessary resources; functional tools & equipment including linen are readily available.
- Selects, orients, trains and coaches qualified associates.
- Conducts effective Associate meetings and counseling sessions.
- Conducts performance reviews according to established deadlines.
- Leads and co-ordinates renovation projects as related to guestrooms and other areas as assigned.
- Implements monthly room cleaning programs and lost/found items with policies, standards and procedures.
- Provides a clean, well-maintained hotel by supervising the Laundry and Housekeeping operations.
- Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately.
- Adheres to all Nova Hotels standards, including Hygiene and Grooming, Health and Safety, Fire Safety, Key Deliverables and Guest Interactions.
- Provides exceptional guest service at all times.
- Ensures customer concerns are addressed in a timely and professional manner
- Other projects/duties as assigned.
**CORE COMPETENTCIES**
**- Leadership Abilities
- Customer-Focused
- Results Oriented
**JOB SPECIFICATIONS AND SKILLS**
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
**Education**: High School diploma. Diploma in hospitality management is considered an asset.
**Experience**: 3-5 years experience in housekeeping. Previous management experience is essential. Experience working in a Union environment an asset. Able to work well independently with little supervision. Physically fit and able to push, pull, lift up to 50+ lbs and to bend and kneel with comfort.
**Interpersonal Skills**: Focuses on solving conflict, Maintains confidentiality; Actively listens to others without interrupting or distractions; Maintains a positive attitude even in negative situations; Remains open to others' ideas and tries new things. Versatile, able to work under stressful situations. Must be able to work well under pressure. Takes pride in a job well done.
**Teamwork**: Balances team and individual responsibilities;
-
Manager Housekeeping
2 months ago
Edmonton, Canada Sawridge Inn & Conference Centre Full time*** The Housekeeping Manager is responsible for the management and coordination of all housekeeping operations with the goal of meeting or exceeding Sawridge standards and ensuring maximum guest satisfaction is achieved at all times. **KEY DUTIES AND RESPONSIBILITIES** - Coordinate, supervise and schedule work activities of housekeeping staff including...
-
Housekeeping Manager
4 weeks ago
Edmonton, Alberta, Canada Four Points by Sheraton Full timeJob Title: Housekeeping SupervisorWe are seeking a highly motivated and organized Housekeeping Supervisor to join our team at Four Points by Sheraton. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.Key Responsibilities:Supervise and coordinate the activities...
-
Housekeeping Manager
4 weeks ago
Edmonton, Alberta, Canada Royal Lodge Full timeJob Title: Housekeeping SupervisorWe are seeking a highly organized and detail-oriented Housekeeping Supervisor to join our team at Royal Lodge. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Hire, train, and supervise a team of cleaning staff...
-
Housekeeping Manager
4 weeks ago
Edmonton, Alberta, Canada Royal Lodge Full timeJob Title: Housekeeping SupervisorWe are seeking a highly organized and detail-oriented Housekeeping Supervisor to join our team at Royal Lodge. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Hire, train, and supervise a team of cleaning staff...
-
Housekeeping Department Manager
4 weeks ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeHousekeeping SupervisorThe Housekeeping Supervisor at Fantasyland Hotel is responsible for maintaining the highest standards of cleanliness and service quality in the housekeeping department. This role oversees the day-to-day operations of the housekeeping staff and ensures that all employees are performing accordingly.Key Responsibilities:Provide leadership...
-
Housekeeping Department Manager
4 weeks ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeHousekeeping SupervisorThe Housekeeping Supervisor at Fantasyland Hotel is responsible for maintaining the highest standards of cleanliness and service quality in the housekeeping department. This role oversees the day-to-day operations of the housekeeping staff and ensures that all employees are performing accordingly.Key Responsibilities:Provide leadership...
-
Housekeeping Department Manager
4 weeks ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeHousekeeping SupervisorThe Housekeeping Supervisor at Fantasyland Hotel is responsible for maintaining the highest standards of cleanliness and service in the housekeeping department. This role oversees the day-to-day operations of the housekeeping staff and ensures that all employees are performing accordingly.Key Responsibilities:Provide leadership and...
-
Housekeeping Department Manager
4 weeks ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeHousekeeping SupervisorThe Housekeeping Supervisor at Fantasyland Hotel is responsible for maintaining the highest standards of cleanliness and service in the housekeeping department. This role oversees the day-to-day operations of the housekeeping staff and ensures that all employees are performing accordingly.Key Responsibilities:Provide leadership and...
-
Housekeeping Department Manager
4 weeks ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeHousekeeping SupervisorThe Housekeeping Supervisor at Fantasyland Hotel is responsible for maintaining the highest standards of cleanliness and service in the housekeeping department. This role oversees the day-to-day operations of the housekeeping staff and ensures that all employees are performing accordingly.Key Responsibilities:Provide leadership and...
-
Housekeeping Department Manager
4 weeks ago
Edmonton, Alberta, Canada Fantasyland Hotel Full timeHousekeeping SupervisorThe Housekeeping Supervisor at Fantasyland Hotel is responsible for maintaining the highest standards of cleanliness and service in the housekeeping department. This role oversees the day-to-day operations of the housekeeping staff and ensures that all employees are performing accordingly.Key Responsibilities:Provide leadership and...
-
Housekeeping Manager
5 months ago
Edmonton, Canada Touchmark Full timeETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY - I AM A FRIEND - I AM A GIVER Are you...
-
Housekeeping Manager
5 months ago
Edmonton, Canada Touchmark Full timeETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY - I AM A FRIEND - I AM A GIVER Are you...
-
Housekeeping Manager
5 months ago
Edmonton, Canada Aramark Full timeThe Housekeeping Manager is responsible for developing and executing housekeeping solutions to meet customer needs. Carries out housekeeping duties in overnight-stay locations in accordance with facility standards of cleanliness and appearance. **Responsibilities**: - Ensures compliance with appropriate infection prevention, safety, OSHA, Joint Commission...
-
Housekeeping Manager
5 months ago
Edmonton, Canada Marriott International, Inc Full time**Job Number** 24104912 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Edmonton South Conference Centre, 4404 Gateway Boulevard NW, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management JOB SUMMARY Responsible for the daily shift operations of...
-
Housekeeping Manager
2 weeks ago
Edmonton, Canada Marriott International, Inc Full time**Additional Information** **Job Number**24184955 **Job Category**Housekeeping & Laundry **Location**Delta Hotels Edmonton Centre Suites, 10222 102 Street, Edmonton, Alberta, Canada, T5J 4C5 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping, Recreation/Health...
-
Housekeeping Manager
4 weeks ago
Edmonton, Alberta, Canada Royal Lodge Full timeJob Title: Housekeeping SupervisorWe are seeking a highly organized and detail-oriented Housekeeping Supervisor to join our team at Royal Lodge. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Hire, train, and supervise a team of cleaning staff...
-
Housekeeping Manager
4 weeks ago
Edmonton, Alberta, Canada Royal Lodge Full timeJob Title: Housekeeping SupervisorWe are seeking a highly organized and detail-oriented Housekeeping Supervisor to join our team at Royal Lodge. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Hire, train, and supervise a team of cleaning staff...
-
Housekeeping Manager
4 weeks ago
Edmonton, Alberta, Canada Four Points by Sheraton Full timeJob Title: Housekeeping SupervisorWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Four Points by Sheraton. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Hire and Train Staff: Recruit, train, and...
-
Housekeeping Manager
4 weeks ago
Edmonton, Alberta, Canada Four Points by Sheraton Full timeJob Title: Housekeeping SupervisorWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Four Points by Sheraton. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Hire and Train Staff: Recruit, train, and...
-
Housekeeping Manager
4 weeks ago
Edmonton, Alberta, Canada Four Points by Sheraton Full timeHousekeeping Supervisor Job DescriptionWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Four Points by Sheraton. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our hotel.Key Responsibilities:Supervise and coordinate the...
