Housekeeping Manager

6 months ago


Edmonton, Canada Nova Hotels Full time

**The Chateau Lacombe Hotel in Edmonton is currently recruiting for a highly motivated and experienced individual to join our growing team as the Housekeeping Manager. Previous housekeeping managerial/supervisory experience is essential.**

**PRIMARY FUNCTIONS** :Reporting to the General Manager, the Housekeeping Manager is responsible for achieving the highest quality of cleanliness for the overall hotel by directing and coordinating the housekeeping, laundry and janitorial operations They are passionate about serving others and working as a team with associates from all departments. Provide leadership in service and innovation while providing a working environment that fosters career growth and development for our team members.This position is full-time and includes days, evenings, weekends and holidays.

**DUTIES**: The specific responsibilities of the Housekeeping Manager will vary depending on the needs of the hotel. Specific responsibilities may include, but are not limited to the following areas:

- Schedules associates in accordance with forecasted occupancy; adjusts staffing as necessary for sudden changes in occupancy.
- Coordinates availability of rooms with Front Office Manager.
- Coordinates and supervises the daily activities of the housekeeping, laundry and janitorial team.
- Sets goals, standards and finds solutions that are beneficial to guests and Associates, while meeting deadlines that are decisive and achievement oriented.
- Coaches and trains the Associates on the hotel standards/key deliverables and approved methods of service and cleanliness.
- Conducts daily walk throughs of the hotel. Notes any deficiencies and follows up as required.
- Approves daily update for payroll and labour tool and ensures accuracy & proper tracking.
- Completes any payroll forms & submissions and submits in a timely manner.
- Conducts weekly one on one meetings with leadership team.
- Monitors the responses on customer comment cards; identifies problem areas and formulates solutions.
- Conducts continual inspections to determine hotel’s overall level of cleanliness; performs follow up.
- Oversees inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer room, restroom supplies, laundry supplies, machines, and equipment.
- Schedules and supervises all rotational and special cleaning programs as required.
- Manages performance for all associates according to hotel policies as required.
- Ensures the Housekeeping Department operates within approved budget and assists in the preparation of annual budget.
- Controls operating and payroll costs of the department.
- Works closely with the maintenance department conducting product and/or equipment tests as necessary.
- Ensures the necessary resources; functional tools & equipment including linen are readily available.
- Selects, orients, trains and coaches qualified associates.
- Conducts effective Associate meetings and counseling sessions.
- Conducts performance reviews according to established deadlines.
- Leads and co-ordinates renovation projects as related to guestrooms and other areas as assigned.
- Implements monthly room cleaning programs and lost/found items with policies, standards and procedures.
- Provides a clean, well-maintained hotel by supervising the Laundry and Housekeeping operations.
- Reports all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious circumstances (including smells/sights and sound) immediately.
- Adheres to all Nova Hotels standards, including Hygiene and Grooming, Health and Safety, Fire Safety, Key Deliverables and Guest Interactions.
- Provides exceptional guest service at all times.
- Ensures customer concerns are addressed in a timely and professional manner
- Other projects/duties as assigned.

**CORE COMPETENTCIES**
**- Leadership Abilities
- Customer-Focused
- Results Oriented

**JOB SPECIFICATIONS AND SKILLS**
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

**Education**: High School diploma. Diploma in hospitality management is considered an asset.

**Experience**: 3-5 years experience in housekeeping. Previous management experience is essential. Experience working in a Union environment an asset. Able to work well independently with little supervision. Physically fit and able to push, pull, lift up to 50+ lbs and to bend and kneel with comfort.

**Interpersonal Skills**: Focuses on solving conflict, Maintains confidentiality; Actively listens to others without interrupting or distractions; Maintains a positive attitude even in negative situations; Remains open to others' ideas and tries new things. Versatile, able to work under stressful situations. Must be able to work well under pressure. Takes pride in a job well done.

**Teamwork**: Balances team and individual responsibilities;


  • Manager Housekeeping

    3 months ago


    Edmonton, Canada Sawridge Inn & Conference Centre Full time

    *** The Housekeeping Manager is responsible for the management and coordination of all housekeeping operations with the goal of meeting or exceeding Sawridge standards and ensuring maximum guest satisfaction is achieved at all times. **KEY DUTIES AND RESPONSIBILITIES** - Coordinate, supervise and schedule work activities of housekeeping staff including...

  • Housekeeping Manager

    6 months ago


    Edmonton, Canada Touchmark Full time

    ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY - I AM A FRIEND - I AM A GIVER Are you...

  • Housekeeping Manager

    7 months ago


    Edmonton, Canada Touchmark Full time

    ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY - I AM A FRIEND - I AM A GIVER Are you...

  • Housekeeping Manager

    6 months ago


    Edmonton, Canada Aramark Full time

    The Housekeeping Manager is responsible for developing and executing housekeeping solutions to meet customer needs. Carries out housekeeping duties in overnight-stay locations in accordance with facility standards of cleanliness and appearance. **Responsibilities**: - Ensures compliance with appropriate infection prevention, safety, OSHA, Joint Commission...

  • Housekeeping Manager

    2 months ago


    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**24184955 **Job Category**Housekeeping & Laundry **Location**Delta Hotels Edmonton Centre Suites, 10222 102 Street, Edmonton, Alberta, Canada, T5J 4C5 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping, Recreation/Health...

  • Housekeeping Manager

    6 months ago


    Edmonton, Canada Marriott International, Inc Full time

    **Job Number** 24104912 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Edmonton South Conference Centre, 4404 Gateway Boulevard NW, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management JOB SUMMARY Responsible for the daily shift operations of...


  • Edmonton, Alberta, Canada Dexterra Full time

    Dexterra Group is a leading provider of environmental services in North America, dedicated to serving clients across the continent.We are currently seeking a skilled and experienced Head Housekeeper to join our team in a remote camp setting. This challenging and rewarding role offers an excellent opportunity for individuals who thrive in dynamic environments...

  • Housekeeper

    6 months ago


    Edmonton, Canada Canterra Suites Hotel Full time

    **Job Summary** Canterra Suites Hotel is seeking an experienced Housekeeper for part time work to contribute to the hotel teams award winning standards of cleanliness. The duties will be to uphold and maintain the high standards that the management and guests expect when they come to the hotel. The applicant if successful will report into the Housekeeping...


  • Edmonton, Alberta, Canada Marriott International Full time

    Job SummaryWe are seeking a skilled and experienced Housekeeping Operations Manager to join our team at Marriott International. In this role, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that all guest rooms and public spaces are clean and well-maintained.Key ResponsibilitiesVerifying guest room status...


  • Edmonton, Canada Best Western Cedar Park Inn Full time

    The Best Western Cedar Park is looking for a hands-on Housekeeping Manager. Who can work along with housekeeping team, should be able to jump in where ever is needed, be able to multi-task, and complete each task in a timely manner. It is _**NOT**_ a desk job. **Responsibilities**: - Clean and maintain guest rooms, including making beds, vacuuming,...


  • Edmonton, Canada West Edmonton Mall Full time

    The Housekeeping Supervisor is responsible for maintaining the highest standards of cleanliness and service standards in the housekeeping department. This position will also work to oversee the day to day operations of the housekeeping staff. Primary Responsibilities: - Providing leadership, guiding, supervising, and co-ordinating the front line...


  • Edmonton, Canada Ramada by Wyndham Edmonton South Full time

    **Housekeeping Supervisor** **Ramada by Wyndham Edmonton South** At **Ramada by Wyndham Edmonton South**, we pride ourselves on delivering exceptional experiences to our guests through our commitment to excellent service. We are currently seeking a **Housekeeping Supervisor** to lead our housekeeping team. This role is pivotal in ensuring our guests enjoy...


  • Edmonton, Alberta, Canada Coast Hotels Full time

    Company OverviewThe Coast Hotels hospitality team is a driving force behind providing exceptional guest experiences. We are seeking a highly motivated and experienced Hotel Housekeeping Assistant Manager to join our housekeeping department.

  • Executive Housekeeper

    6 months ago


    Edmonton, Canada West Edmonton Mall Full time

    The Executive Housekeeper is responsible for ensuring the highest standards of cleanliness are achieved and maintained in the housekeeping department while overseeing the day to day operation of the housekeeping staff including room attendants, laundry and custodial staff. **Primary Responsibilities**: - Achieving the objectives and operational goals set...

  • Housekeeper

    6 months ago


    Edmonton, Canada Heritage Nanny Full time

    Housekeeper **Duties**: - Clean and maintain designated areas, including bedrooms, bathrooms, kitchens, and common areas - Able to cook - Dusting, sweeping, mopping, vacuuming, and washing surfaces - Change bed linens and towels - Empty trash and dispose of waste properly - Restock supplies such as toiletries and cleaning products - Report any maintenance...

  • Housekeeper

    3 months ago


    Edmonton, Canada WIN House, Edmonton's Women Shelter Full time

    **Housekeeper** **Casual** **What We Do** WIN House provides individuals and their children fleeing violence with crisis response and intervention, safe temporary accommodation, and support for basic needs. Clients are offered trauma-informed, client-centered programming and support, access to resources, information, and referrals to community support....

  • Housekeeper

    2 weeks ago


    Edmonton, Canada Compass Group Full time

    **Working Title**:Housekeeper **Employment Status**: Part-Time **Starting Hourly Rate**: 17,00 **Address**:2351 100 Airport Road Edmonton AB T9E 0V3 **New Hire Schedule**:Must have open avaliblity You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company...


  • Edmonton, Canada Best Western Plus City Centre Inn Full time

    Our hotel is highly customer-focused. We have been awarded the highest award for Best Western for cleanliness and customer service. If you have a high attention to detail, and a great attitude towards guests, we are the right place for you. We foster a team atmosphere where employees help each other. **Responsibilities for assistant housekeeper** - To be...

  • Housekeeper

    6 months ago


    Edmonton, Canada Gateway Holistic Care Group Full time

    **Position**: Housekeeping Staff **Employment Type**: Part-Time/Casual **Location**: Edmonton, AB At Gateway Holistic, we go beyond mere caregiving - we create tailored, holistic experiences for individuals with Autism, developmental disabilities, and complex care needs. Our commitment to inclusivity, cultural sensitivity, and multilingual services makes...

  • Housekeeping Attendant

    6 months ago


    Edmonton, Canada Best Western Cedar Park Inn Full time

    We are looking to hire a housekeeper to join our cleaning team. You will be responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues. You should be able to lift 25 pounds and have an eye for cleanliness. Housekeeper Responsibilities: - Keep facilities and common areas clean and maintained. -...