Configuration Technician
1 week ago
We are currently looking for a Configuration Technician in
**Markham, ON**. This is a full time opportunity offering 40 hours per week,8 hours per day with 30 minutes of unpaid break. You need to be flexible to do OT. (1 to 2 hrs. weekdays. 5 to 6 hrs. weekend).
- Mostly of the time, you will be working 8:30 am
- 5 pm.
**Duration**: 3 months (Possibility of direct hire)
**Responsibilities**:
- Performing inspections and examinations, troubleshooting problems, fixing and replacing components, modifying and upgrading parts, and conducting regular maintenance checks to ensure quality and efficiency
- Maintaining an accurate record of all items/parts used to repair, replace, or maintain appliances
- Unpacks appropriate hardware and then installs software as per instruction or to custom specifications
- Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements
- Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets)
- Troubleshoots malfunctioning units using efficient problem-solving techniques and departmental procedures
- Works with Team Lead on difficult to solve problems or configurations
- Accountable for continuous improvement
- Very fast moving environment and working with Strick SLA
- It’s not technical support or keyboarding job, it’s configuration laptop/desktop as per customer requirement
- Configuration technician can work with multiple order at a same time.
- Most of time technicians are standing position because need to work on multiple orders same time which will ship out same day
- Strictly need to follow instruction from Team Lead and follow process documents
**Requirements**:
- 1-3 years of experience (combination of repair and configuration)
- Strong technical knowledge of Laptop, Desktop, Printer etc. hardware
- Hands-on hardware troubleshooting experience
- The ability to use various hand tools and stand for extended periods
- Proven experience repairing, installing, and maintaining Laptop, Desktop, Printers etc.
- Working technical knowledge of current operating systems, and standards
- Ability to launch and operate laptop/desktop diagnostic tools to perform remote diagnostics
- Analytical and problem-solving abilities, with keen attention to detail
- Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment
- Experience working in a team-oriented, collaborative environment
- Excellent written and verbal communication skills
- Willing to support OT in weekdays / weekends as per require on rotation bases
**Incentives**:
- 1 hour travel per day
- Direct hire if clients like the resource
**Nice to Have**:
- Desktop, Laptop, Printer and Server
- CompTIA A+ certification
- OEM HW Certifications HP, LENOVO, Dell etc.
**Compensation**: $30.00 - $32.00 per hour
- If you are interested or would like more information for the Configuration Technician in
**Markham, ON**, or other MBI Inc. employment opportunities, please forward your resume through the appropriate channels and apply. At MBI IT Services you are more than just a number. Our employee relationship managers support you throughout your engagement; provide career guidance and re-employment assistance. Join MBI Services.
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