Account Manager

4 weeks ago

Thunder Bay, Canada Scandinavian Building Services Full time

Scandinavian Building Services Ltd. is a leader in providing comprehensive janitorial and building maintenance services throughout Canada. We are committed to delivering exceptional service and value, continually innovating to meet and surpass our customers' cleaning service expectations.

**Job Duties**:
**Operations Management**
- Follow the company's values and mission.
- Responsible for operational activity: plan, direct, organize, and control all cleaning services in the region
- Schedule oneself on the monthly on-call schedule with your team leader.
- Create, evaluate, and test new service processes, procedures, and equipment.
- Continually evaluate and monitor area management to ensure performance and services are being met, and company compliance is fulfilled as required.
- Oversee the completion and appropriate department filling of all company reports (accidents, incidents, damages, etc.)
- Develop and maintain preventative maintenance methods, build new and improved performance methods, and enhanced cleaning techniques, systems, and skills.
- Create and maintain improvement initiatives that interface with all levels of the company.
- Initiate appropriate recourse if company policies and procedures are not met as required.
- Complete all forms for Accounting, Human Resources, and Operations as needed.
- Assist with new account set up, tailoring customer service requirements and negotiating customer rates to ensure the lowest possible cost.

**Customer Relationships**
- Build strong relationships with clients, responding with a sense of urgency following the 10-1-24 program.
- Retrieve all signoffs from clients for requested work and complaints.

**Site Inspections**
- Use the ScandiTRAC app, and other tools as required, to conduct site inspections at all assigned contract sites as required.
- Ensure that the facility is cleaned in accordance with the contract requirements and the company's quality expectations.
- Escalate any concerns regarding site inspections to the Regional Director.
- Assist with and enforce that all on-site inventories and Janitor Rooms are kept orderly and clean.

**Service Contracts**
- Negotiate, administer, and manage local service contracts in conjunction with the Regional Director, ensuring financial viability.
- Ensure that existing service contracts are upheld and maintained in accordance with the contract terms.
- Maintain awareness of the end date of existing service contracts, allowing for new ones to be negotiated.
- Look for opportunities to complete ad hoc jobs.
- Responsible for invoice control, budgeting, profit, and reconciliation of all accounts on a monthly, quarterly, and annual basis.

**Financial Administration**
- Manage the monthly and annual budget forecasts and processes.
- Build strategic service models to maximize results to minimize expense.

**Employee Oversight & Management**
- Communicate with staff to resolve performance and personnel problems; discuss and implement company policies and procedures.
- Assist and encourage staff to provide solutions and ideas to problems when they arise.
- Screen and hire janitorial applicants, interview applicants, and perform management orientations with HR direction.
- Provide written and verbal warnings as required.
- Provide recognition and acknowledgement when achieved.
- Hiring, termination processes and ad hoc job procedures.
- Re-assign and terminate employees when required.
- Initiate appropriate recourse if company policies and procedures are not met as required.
- Follow all HR and Support policies and processes.

**Terms of Employment**: Permanent, full-time position with a 40-hour work week. The role requires flexibility to respond to the needs of the business, which may include early mornings, evenings, weekends, overnight shifts, and holidays. The schedule is highly variable and dependent on the clients' needs, as well as any required contract supervision.

**Language of Work**:English. Excellent written and oral communication skills.

**Wage**:CAD 45.67 per hour.

**Benefits**: Extended medical and dental insurance, life insurance, long-term disability, accidental death and dismemberment coverage, and an annual health care spending account.

**Vacation**: 3 weeks of vacation annually with vacation pay equal to 6% of gross wages. The entitlement to vacation days and pay increases after four years.

**Locations of work**: Thunder Bay, Ontario. This job is highly mobile and necessitates travel to various client sites. It involves approximately 80% of daily travel within Thunder Bay and up to 20% travel to the cities of Fort Frances, Dryden, and Kenora in the Northwest Region of Ontario (which falls within the manager's area of responsibility). The company will provide a monthly gas allowance of CAD 600.

**Education**: No formal education requirements.

**Work Experience**:A minimum of 2 years in a management or leadership role with direct reports, coupled with at least 2 years in the janitorial in

  • Account Manager

    2 weeks ago

    Thunder Bay, Canada Gardewine Full time

    Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; **our people will always...

  • Manager Accounting

    2 months ago

    Thunder Bay, Canada City of Thunder Bay Full time

    : The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and...

  • Account Manager

    4 days ago

    Thunder Bay, Ontario, Canada Gardewine Full time

    Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950's. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company's operations is our dedicated people; our people will always be...

  • Accounting Manager

    2 weeks ago

    Thunder Bay, Canada Auto-Home Paints Thunder Bay Full time

    Autohome is the leading supplier of paint and related products within Northwestern Ontario. Our Mission is to inspire those we serve. We encourage our personnel to strive to be the most knowledgeable personnel within the industry and demonstrate a sincere desire to assist our clients with these skills. We are looking for someone to join our team to manage...

  • Account Manager

    5 days ago

    Thunder Bay, Ontario, Canada Gardewine Full time

    Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950's. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company's operations is our dedicated people; _our people will always be...

  • Manager Accounting

    2 weeks ago

    Thunder Bay, Canada City of Thunder Bay Full time

    : The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and...

  • Account Manager

    3 weeks ago

    Thunder Bay, Canada Lakeside Process Controls Ltd. Full time

    **What you will be doing as an Account Manager**: Your responsibilities may include, but are not limited to: - Developing and maintaining relationships with management personnel of major customers and other personnel in various functional departments, such as: engineering, purchasing, maintenance, production, and expediting - Developing and implementing...

  • Accounting Manager

    5 days ago

    Thunder Bay, Ontario, Canada Auto-Home Paints Thunder Bay Full time

    Autohome is the leading supplier of paint and related products within Northwestern Ontario.Our Mission is to inspire those we serve. We encourage our personnel to strive to be the most knowledgeable personnel within the industry and demonstrate a sincere desire to assist our clients with these skills.We are looking for someone to join our team to manage the...

  • Account Manager

    6 days ago

    Thunder Bay, Canada Amaco Construction Equipment Inc. Full time

    **Account Manager** Amaco Construction Equipment Inc. is a Mississauga, ON-based company that is looking for an Account Manager for their Thunder Bay Northern territory near Thunder Bay, ON. Amaco is a heavy equipment distributor serving a broad range of customers in the construction industry with a premium line of products sold on their value. Our team is...

  • Account Manager

    2 weeks ago

    Thunder Bay, Canada Shout Media Full time

    **About Shout** Shout Media is a full-service marketing agency that blends creative brilliance with strategic expertise to serve our clients. We bring together strategies, tools, and a passion for excellence to help our clients elevate their online presence and make the most of digital marketing opportunities. Bolstered with a corporate culture like no...

  • Account Manager

    5 days ago

    Thunder Bay, Ontario, Canada Stantec Full time

    Account Manager VU ) Description Stantec's Mining, Minerals and Metals team is creating the foundation of our energy future. We are mining the critical minerals needed to build solar panels, wind turbines, and electric vehicles. We are designing the mines of the future with new and innovat

  • Account Manager

    4 days ago

    Thunder Bay, Ontario, Canada Westland Insurance Full time

    Thunder Bay, ON, 214 Red River Road, Thunder Bay, Ontario, Canada Req #2759Tuesday, March 19, 2024We're searching for a Commercial Account Manager. Are you searching for new possibilities?Westland Insurance Group Ltd. has an exciting opportunity for a Commercial Account Manager at one of our Thunder Bay, ON office. Are you looking for growth in your career,...

  • Thb - Account Manager

    3 weeks ago

    Thunder Bay, Canada Gardewine Full time

    Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; **_our people will...

  • Manager, Assurance and Accounting

    2 months ago

    Thunder Bay, Canada MNP Full time

    Job Details Description Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding...

  • Manager, Assurance and Accounting

    4 days ago

    Thunder Bay, Canada MNP Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly...

  • THB - Account Manager

    3 weeks ago

    Thunder Bay, Canada Gardewine Full time

    Description: Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; our...

  • THB - Account Manager

    2 months ago

    Thunder Bay, Canada Gardewine Full time

    Description: Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950’s. Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry. The most important aspect of our company’s operations is our dedicated people; our...

  • Assistant Accounting Manager

    2 weeks ago

    Thunder Bay, Canada RIMZ Technical Solutions Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 to 60 hours per week - Education: - Expérience: **Education**: - Master's degree - Accounting and finance **Asset languages**: - Urdu **Tasks**: - Coordinate the organization's financial operations and budget activities in order to optimize financial performance - Direct...

  • Account Manager

    2 months ago

    Thunder Bay, Canada Nearly Famous Enterprises Inc Full time

    We are seeking an Account Manager to join our team! You will be responsible for developing and executing sales strategies to grow book of business. Experience with B2B sales and marketing experience are preferred. Can evolve into a more senior position. **Responsibilities**: - Oversee the daily sales operations - Manage and grow book of business. Call...

  • Aggregate Account Manager

    2 months ago

    Thunder Bay, Canada Amaco Construction Equipment Inc. Full time

    **Account Manager** Amaco Construction Equipment Inc. is a Mississauga, ON-based company that is looking for an Aggregate Account Manager for their Thunder Bay territory. Amaco is a heavy equipment distributor serving a broad range of customers in the construction industry with a premium line of products sold on their value. Our team is currently on the...