Commercial Petroleum Manager

2 weeks ago

Chilliwack, Canada Otter Co-op Full time

Otter Co-op is now hiring a **Commercial Petroleum Manager **for our **Chilliwack Petroleum Office** but will be required to travel to Head Office in Aldergrove as well as other cardlock locations.

**Who we are**:
**What you'll do**:
Reporting to the** AVP of Ag. Solutions**, the Commercial** Petroleum Manager** is responsible for the overall strategic direction and operations of our Commercial Petroleum division. This position will be responsible for managing and growing current accounts/customer base and identify/pursue prospects and growth opportunities efficiently as well as professionally drive profitable sales and deliver on margin expectations for the retail territory.

Responsibilities for this position include the following:

- Accountable for the overall management of Commercial Petroleum sales, expenses, profit objectives and safety initiatives.
- Plans, develops and oversees the implementation of programs and policies.
- Researches and provides recommendations to senior management on trends and required strategies.
- Directs areas such as the implementation and execution of merchandise buying and pricing plans.
- Ensures adherence to brand and merchandising standards, marketing efforts, brand standards, safety, and asset protection.
- Establishes short-term strategies, goals, and objectives in alignment with the strategic plan.
- Participates and leads the development of products and services to improve profit and increase customer satisfaction.
- Oversees and monitors client satisfaction levels and identifies areas for improvement to ensure a high standard of customer satisfaction across all areas of responsibility.
- Achieves established objectives in terms of brand, service levels, quality, and timeliness of delivery.
- Executes sales strategies that support the retail vision.
- Contributes to the development of the tactical and strategic plan.
- Achieves budgeted goals related to sales, margin, expenses, and inventory.
- Develops and obtains approval of a budget and ensures adherence to the budget for the assigned area(s) of accountability.
- Recruits, trains, develops, coaches, and motivates direct reports.
- Works closely with other departments (HR, Asset Protection and Safety, Marketing) to achieve results that meet the required expectations pertaining to the operations in these areas.
- Maintains confidentiality regarding pricing, financial and marketing strategies and Human Resources related information.
- Nurtures and maintains relationships across the CRS, with Region and FCL.
- Valid Driver’s License is required, as this position requires travel within a defined area as well as travel to Head Office in Aldergrove and other cardlock locations.
- Contributes to the Team in living the Corporate Values of **Integrity, Community and Excellence.**

**Why it matters**:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

**Who you are**:
You are looking for a career in Retail Operations Management and:

- 8-12 years of experience in a retail environment is preferred.
- Minimum of 5 years of experience in a leadership role is required.
- Experience in overseeing and monitoring client satisfaction levels.
- Experience with coaching and providing feedback, including performance reviews, to other team members.
- Ability to control operational costs, maximize operational efficiency, and improve sales and growth margin.
- Proficiency in Microsoft Office and the ability to manage computer files efficiently is required.
- Effective interpersonal, leadership and communications skills.
- Effective planning, organization and time management skills.
- Strong analytical and problem-solving skills.
- Demonstrated ability to maintain relationships outside of the organization that support the organization.
- Hours of work will be dependent on the operational needs and at certain times throughout the year, work hours may include early mornings, late evenings, and occasional weekends.

**What’s in it for you**:

- Competitive Wages
- Annual bonus program for all eligible team members
- For eligible positions: comprehensive benefits package and an employer matched pension plan
- Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
- Co-op Membership with an annual dividend payment on qualified purchases
- Education Assistance Program
- Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.




keywords: petroleum, management, leadership, team lea

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