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IT Infrastructure Communications Specialist
4 months ago
**Responsibilities**:
**What will be your DAY-TO-DAY?**
**Strategy**: ensure GTS AMER's influence locally, regionally, and internationally- Build the GTS AMER communications strategy and major initiatives and make sure to follow the roadmap
- Align GTS offer with peers in the Group (Paris and other regions)
- Being the communications referent for other Bus in AMER but also with Paris and other regions.
- Be the GTS voice in local/regional initiatives: innovation committee, ERGs
- Organize KPI reports and publish surveys and provide metrics to partners
**Marketing & Project management**: Promote GTS’s tech solutions with a focus on end Users solutions (DWS) and Cloud solutions (PLT)- Create documentation support to better market GTS tools/products/services regarding upgrades, changes, and Infrastructure maintenance
- Identify short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliverables; recommending options and courses of action; implementing directives.
- Animate et organize the cloud professional services team, prepare communication plans in coordination with the PS staff (Cloud Advisors, Cloud Solution Architects, Field Engineers), organize hands-on labs, lunch & learns
**Change Management**: boost the adoption of new technologies by providing the appropriate tools to users- Review GTS internal End Users Support (CCU) communication process and propose new ideas around it
- Develops new uses for existing products by analyzing statistics regarding market development; acquiring and analyzing data; consulting with internal and external sources.
- Provide presentations and training on current and new tools when needed
- Provide the project team with a status and keep accurate details of all work being performed
- Influences present and future products by determining and evaluating current and future market trends for communication and marketing these tools and processes.
- Work alongside Corporate Communications on large scale updates and bank wide technology changes or disruptions
**Internal communications**: make GTS a great place to work for the 250 employees- Prepare documents, user guides, presentations, pamphlets, and charts to help maintain organizational structure
- Create recurrent newsletter to keep people up to date on GTS’s news
- Assist with high level presentations and EXCO presentations
**Event**: outline the best practices/formats for recurring events for maintain communication- Assist with the support of recurring events such as Tech bars for all AMER regions
**Profile required**:
**Technical Skills**:
- Office suite with focus on PowerPoint presentation skills
- Design and Graphics
- Excel Intermediate
- Strong knowledge of M365 Suite (Teams, OneDrive, SharePoint etc.)
**Competencies**:
- Verbal Communication skills: Animating townhalls, presentation booths
- Written communication
- Animation of the Web Community
- Marketing of Technology solution
**Qualifications**:
- 3-5 years’ experience in Marketing or Communications field
**Educational Requirements**:
- Minimum of College graduation
**Languages**: Full professional Proficiency in French & English (reading, writing, speaking, and listening.)
**_ Employees in this position should understand the institution’s approach to risk management and their respective roles in supporting a strong risk culture, as outlined in the SGUS Operations Enterprise Risk Management Framework._**
**Why join us**:
**OUR Benefits**:
**WHAT WE DO DIFFERENTLY AT SOCIÉTÉ GÉNÉRALE**
Competitive compensation & benefits offering, including but not limited to:
- Minimum of 20 Vacation days + 4 personal days
- Supportive Maternity, paternity, parental and adoption leave policy
- Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)
- Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
- Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
- A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)
**Business insight**:
OUR CULTURE:
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.
D&I:
Our Diversity & Inc
