Lead, Pharmacy Programs Optimization

2 weeks ago

Mississauga, Canada McKesson Canada Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you'll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.

**Job Summary**
Reporting to the Senior Director, Pharmacy Programs, the Pharmacy Programs Optimization Lead analyzes and measures the effectiveness of Pharmacy Programs and develops sustainable, repeatable, and quantifiable improvements. The incumbent develops methodology and leads cross-functional team initiatives, such as the onboarding of new business partners and business transitions. The Pharmacy Programs Optimization Lead research best practices and standards within and outside the organization to establish benchmark data, collects and analyzes data to initiate, develop, and recommend business practices and procedures that focus on enhanced independent pharmacy performance while identifying opportunities for business growth. The incumbent liaises with cross-functional business leads with a collaboration & continuous improvement mindset.

**Specific Responsibilities**
- Identifying business growth opportunities across all categories, impacting our independent pharmacy network
- Leading projects in conjunction with business teams to identify opportunities for improvement, gather and analyze information and data, develop and recommend improvements and innovation through data-driven insights
- Conducting and/or support training of team members on Reporting and Continuous Improvement tools and techniques in both formal and informal (just-in-time) settings
- Working closely with business leaders throughout the project life cycle
- Developing and managing business leader relationships at Director/MD levels
- Leading and organizing cross-departmental groups through complex and strategic workshops
- Tracking projects from ideation to completion
- Helping to create project plans and documentation considering resources, task priority, risks, and dependencies.
- Developing and delivering story and presentations for report outs independently
- Builds, implements, and facilitates business performance and processes using a proven methodology to maximize value to the organization.
- Leads and executes business project implementations, ensuring all key critical success factors are met or exceeded; develops mitigation strategies as needed.
- Is responsible for aggregating insights, analytics, and retail business performance information, building and delivering presentations to senior management, internal and external stakeholders.
- Collaborates with peers within the Sales Department, and the larger McKesson organization to exchange on leading practices and stay abreast of market, industry trends and conditions, as well as technological advances.
- Identifies and addresses operational performance matters that impact business results or expose the organization to business or regulatory risks.
- Maintains relevant business knowledge of products and manufacturers.
- Fosters a culture of performance, continuous improvement and collaboration with Management and peers and acts as a McKesson ambassador of corporate values.

**Position Requirements**

**Working Experience**
- 7-10 years' experience in pharmaceutical environment.
- Retail/Wholesale/Manufacturing/Specialty Programs/Pharmacy experience an asset.

**Education**
- University degree in relevant discipline or equivalent experience
- PMP, SCMP, CSCP or Six Sigma/Lean designations are compelling assets.

**Personal Development and Soft Skills**
- High level of integrity and accountability.
- Ability to question the status quo, identify and prioritize continuous improvement opportu

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