Sales Associate, Game Used Memorabilia

4 months ago

Toronto, Canada MLSE Full time

**Company Description**
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

As a valuable member of the Retail and Merchandise team, you will elevate our fan experience within our Real Sports Auction Online operation, as well as our Game Used Memorabilia & Equipment in-arena experience, and create extraordinary moments for our fans and our employees. Your approach to retail sales goes beyond just a sale as you create an individualized, seamless, safe and fun fan experience.
- Greet fans promptly and enthusiastically; assist fans with equipment purchases.
- Have an eye for photographing high end Game Used Memorabilia & Equipment, for the purpose of Auction & Online Buy Now sales.
- Have an eye for photo-matching Game Used Equipment to in-game images provided online.
- Understand significant milestones that bring value to our Game Used Equipment.
- Understand all Pro Stock Hockey Equipment Brands & Models with ability to differentiate unique specs.
- Ensure merchandise is neat and attractively displayed in-arena during Equipment Sales & in pop-up Memorabilia Sales such as Sportcard Expo.
- Fulfilling orders by shipping & handling all purchased product from our Online operation.
- Preparing, updating & completing online spreadsheets for Sales, Shipping & Uploading Product.
- Gain an understanding of each item’s value & authenticity with 100% accuracy.
- Receive gear from Team Equipment staff in a professional manner.
- Ensure cleanliness and organization of equipment storage locations at all times.
- Operate POS register, handle transactions accurately in a professional manner.
- Keep work area and equipment clean and organized.
- Perform other administrative or service functions as required while respecting strict deadlines.
- Adhere to MLSE service standards and policies.
- Work in compliance with the provisions of the Occupational Health & Safety Act.

**Qualifications**:
- Must be available to work select days, evenings, weekends, and holidays as required at various venues.
- Previous experience in a retail environment, specifically with high-level hockey equipment.
- Excellent interpersonal and communication skills.
- Must work well under pressure; handle multiple tasks simultaneously.
- Self-starter, can work both individually and within a team setting.
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

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