Rapid Mobile Case Manager
1 week ago
If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada, and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive, equal and authentic workplace.
**Get to Know Us**
The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food and clothing; daily hot meals; emergency shelters for men, youth, families, women and children; transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. This opportunity is with our Good Shepherd - Family Centre, Family Shelter Diversion.
**Culture and Values**
We _see the good_ in people, not only the challenge. We hear the warmth in their voices. We recognize that we all have potential and promise. Our programs help to tear down the barriers that have impeded our community's most vulnerable citizens and help them to establish a path to a stable and healthy life.
**_
Hospitality_**, as inspired by St. John of God is at the heart of Good Shepherd's mission. This means that we welcome all people with compassion, acceptance and a spirit of generosity; creating opportunities for transformation. Hospitality embodies our **Values**, **Responsibility, Availability, Adaptability, Quality and Dignity.**
**Why work with us?
- Be a part of a caring **TEAM THAT SUPPORTS OUR LOCAL COMMUNITY**:
- Support for continuing **EDUCATION AND PROFESSIONAL DEVELOPMENT**:
- Staff recognition programs along with access to self-care supports and **EMPLOYEE / FAMILY ASSISTANCE PROGRAM** (EAP)
- **POSITIVE **and **ENCOURAGING**atmosphere
- Make a difference and provide **HOPE**:
- Extended Health Benefits for Full Time Permanent **POSITION**
**Role Description**
The Rapid Mobile Case Manager will provide shelter diversion supports to families who are at imminent risk of homelessness. The shelter diversion team assists families in identifying safe and appropriate alternatives to shelter accommodation.
- Short term case management and brief resolution services including financial supports, advocacy, information, referrals, mediation, and support with a housing search are offered
- Work closely with emergency shelters and partner agencies to leverage and coordinate the assets and services available in Hamilton to ensure that families have their individualized housing and support needs met
- Have a demonstrated knowledge of various governmental and non-governmental systems and an understanding of how to assist people in successful navigation through these systems
- An in depth understanding of trauma as it relates to homelessness and housing stability is also necessary
- Individuals will work from a strengths-based trauma informed model of service and an anti-racist/anti-oppressive framework
**Qualifications**
- Minimum of 2 years' experience working in community outreach or emergency shelter
- Demonstrated knowledge of community resources as they relate to housing and homelessness
- Experience in an outreach model of service delivery and/or program development
- Excellent written and oral communication, team-building, negotiating and problem-solving skills required
- Current CPR and First Aid Certification
- Ability to work cooperatively and collaboratively within an interdisciplinary team
- Computer knowledge and skills
- Valid G Driver's license required
- Fluency in French and/or a language in addition to English preferred
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
**Hours of Work**:
- Shifts are Day shifts (9 a.m. to 5 p.m.) and Afternoon shifts (1 p.m. - 9 p.m.) per week. Shifts are scheduled Sunday to Thursday. Some flexibility in work hours may be required.
**Don't Meet Every Requirement?**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._
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