Shipping & Fulfillment Specialist

5 months ago


Victoria, Canada AML Oceanographic Ltd. Full time

Do you love to compete? Are you hungry for achievement? Are you an ‘A’ player? Do you want to work with other ‘A’ players? For a company where culture is nurtured and managed as a critical source of advantage? Where every employee knows and cares about direction and strategy?

AML Oceanographic has clocked average annual growth of more than 20% over the past 8 years. How? Most importantly, we’ve built a team that provides outstanding service and truly cares about our customers. AML has a market reputation for two things:

- Going to the ends of the earth to make our customers successful, and
- Bringing fresh ideas to an established market

We manufacture ocean sensing solutions - sensors, instrumentation, and deployment systems - for business and government customers on all seven continents. As a hi-tech business, our technical team includes experts and engineers with experience in the acoustic, mechanical, electrical, software, and embedded software domains. We operate from locations at either end of Canada: Halifax (Dartmouth) on the Atlantic Coast, and Victoria on the Pacific Coast.

At AML, we do things a bit differently. Think daily huddles. Think Rockefeller Habits, Scaling Up, and the One Page Plan. Think town hall meetings with on-the-fly question & answer sessions. If you are familiar with these concepts - or they interest you - then you might be a fit for AML.

**Mission of the Role**

High quality delivered without delay

**Functional Accountabilities**
- **Logistics Performance -** Ensures that >95% of instrumentation orders planned for the week are shipped (customer delays notwithstanding). Quickly resolves any shipment issues.
- **Culture & Change -** Promotes AML's culture and supports team members. Embraces change with excitement and passion.
- **Process Improvement -** Identifies and helps implement at least two opportunities for improvement each quarter.
- **Team Performance -** Proactively provide assistance to team members to achieve the weekly department goals.
- **Forward Looking -** Works ahead to ensure shipments for future weeks run smoothly. Owner of exception management; less than 5% of shipments have issues once they leave the building.
- **Quality Driven -** Constantly strive to improve quality, and ensure shipping documents are accurate. Impress customers with quick response times to any issues, response times within 8 business hours.
- **Fulfillment Efficiency -** Improve throughput without compromising on quality. Ship all orders planned for the week more than 95% of the time; identify any schedule issues in advance.

**Key Competencies**
- **Logistics Expertise -** Experience with import/export documentation, regulations, and requirements. Understanding of commercial invoices, trade agreements, and reporting requirements. Experience with freight forwarders and international couriers. Maintains Lithium batteries TDG certification.
- **ERP Knowledge -** Fluent in ERP aspects pertaining to shipping and fulfillment. Able to align physical and electronic processes.
- **Influencer -** Ability to win friends and influence people; Consensus builder, conflict resolver, and relationship builder.
- **Decision Making -** Analyzes information to make informed decisions. Can assess and balance competing interests.
- **Problem Solving -** Out of the box thinking; able to find creative solutions to problems. Strives to find a path forward despite obstacles.
- **Product Knowledge -** Knowledge about device functionality and various device measurement theories and procedures.

**Salary**: $50,000.00-$60,000.00 per year



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